Отзиви за нас
Professional competent, good man, good representative for your company
Бърз, точен - не ме бавеше излишно, за разлика от колегите Ви сутринта, които не са подготвили буса, имаха 5 дни ... не е като да го наемам от днес за утре.
Момчето ми казва че трябвало да се определи на кой бил грешката че лайсната е паднала. Грешката е ясно че колата така дойде и сме как ще излети като карам по магистралата. Изпратих ви снимки веднага когато това се случи.
1- I fueled the car in full. Went to handover the car. Office was close at downtown 9th July 12 pm . I kept searching for the parking took me 45 mints because roads were under construction. I was charged 18 euro extra. ( if this could be refunded would be great.) as I was at the door at exactly 12:00 pm and I showed the admin picture of my presence in the parking.
The agent could not offer a replacement car and I was left with the only opportunity of taking a taxi.
I appreciate that Svetoslav was very busy and under pressure when I returned my car one day early, but customer engagement seems not to be a priority for him. I had tyre problems with the car and for safety, had to renew a tyre having had this authorised by Keiro (spelling?) by phone in technical support. The problem was assumed to be mine alone by Svetoslav but I inherited the tyre problems when I picked up the car. He was off-hand and I found him to be rude. I witnessed other customers experiencing the same abrupt, unfriendly service from him.