Kristin was the most unhelpfull person I have every met ,I got the tyre fixed for 20 lev ,all he kept saying was I can charge you 100 lev,the full cover seems to be not worth the extra money shall use a better company next time
Огорчил в Варне на возврате Георгий насчитал мне 17 евро за 5 литров бензина. Заправился я перед Варной, чтобы не искать заправку в городе. Формальный подход к многолетнему клиенту очень огорчил и вызвал недоумение.
It's really important that your staff look at images for damage BEFORE they go check out a vehicle on drop-off. Especially at a different location to pick-up. Otherwise they will end up accusing customers of having made that damage without have preview facts! I assume this is about training.