It tooks a very long time for all the paperwork.There were 2 scratches for i had to pay but i had full insurrance with easy terra according the local TOP man.So I had to pay and wait for email from TOP rent (until now i did not receive) so I can claim the money from them.This is much to complicated.Also my parking ticket disappeared so they want me to pay an extra 55 euro after becoming angry suddenly my parking ticket was "found".
Totally unreasonable and rude. After I tried to explain to him about how I am unable to fill the gas tank on a broke car he stated its policy. He than said "we gave you a replacement car" insinuating top rental car did me a favor by bringing me a new car. I paid money for a service! He acted like me paying 40 lev was not big deal. He than said if I refused to pay and top would get my money either way. If I owned top rental car I would not have this guy representing my business.