We have offices at Sofia Airport (Mimi Balkanska 140, free shuttle service will be provided), Varna Airport and Burgas Airport (offices in Arrivals Hall). We also have offices in the central parts of Varna and Burgas as well as seasonal offices in Sunny Beach, Sozopol, Obzor, Golden Sands and Balchik. Detailed contact information can be found in our contacts section
Top Rent A Car provides delivery to hotels/addresses everywhere in Bulgaria. We provide free delivery service to hotels in the St. St. Constantine and Elena resort, Golden Sands and Sunny Beach resorts.
Returning a car in different office from the pick up office is called "One way rental". There is "One way rental" fee depending on the distance, which is calculated automatically during the reservation. For example, if you rent a car in Sofia and return it in Varna , the fee is 100 €, if you rent a car in Burgas and return it in Varna the fee is 35 €. Read our full rental terms for additional information.
When the pick up/drop off place is different from office of Top Rent A Car, it is possible to be added "delivery fee" depending on the distance, which is calculated automatically during the reservation process.
Border exit: Cross borders are allowed to Turkey (european part), Greece, Romania, Macedonia, Serbia on request. An additional administrative fee applies: 50 euro for economy vehicles (EDMR, EWMR), 60 euro for compact, estates, intermediate vehicles and minivans (EDAR, CFMR, IWMR, IDMR) and 80 euro for all other vehicles (IDAR, IWAR, FWMR, FDAR, IVMR, FVMR, IFAR, FFAR, LDAR). The mentioned fee is for 1 country only. For each additional country the fee is increased by 50%. The renter should provide us with a copy of his driving license and ID card by e-mail at least 3 business days prior arrival. The required security deposit is double. More information here
An additional administrative fee applies: 50 euro for economy vehicles (EDMR, EWMR), 60 euro for compact, estates, intermediate vehicles and minivans (EDAR, CFMR, IWMR, IDMR) and 80 euro for all other vehicles (IDAR, IWAR, FWMR, FDAR, IVMR, FVMR, IFAR, FFAR, LDAR). The mentioned fee is for 1 country only. For each additional country the fee is increased by 50%. The security deposit is double. All drivers must send by email the driver's license and passport data at least 3 working days before the rental pick-up date.
The minimum driver age is 23 years and should have a driving license for a minimum of three years. Drivers under 23 years or with less than 3 years experience must pay additional “Young driver” fee and double deposit. Restrictions may apply.
The car is provided with a full tank. Upon returning the car with a missing fuel, the client pays the missing fuel, and fee to the value of 10 € except in case of paid fee for "Prepaid fuel" (more information can be seen here). We recommend using a gas stations near our offices. We advice our customers to use only well-known chain brands like OMV, Shell, Petrol, LUKOIL, Gazprom, Rompetrol. The gas price in Bulgaria is 1.20 - 1.40 € for the unleaded fuel and 1.25 - 1.45 € for the diesel fuel.
When booking through our website you can choose from 3 options: quotation, partial prepayment and full prepayment. Only when prepayment is made, we guarantee you reservation. When choosing to send us quotation it is possible to ask you for a prepayment to reserve your car.
When pick up the car security deposit will be blocked on the credit or debit card (Visa or MasterCard) issued on the name of the driver. The deposit amount will not be charged, only blocked on the card. After the return will be unblocked. The deposit is different for the different car classes 150 - 800 €
When booking directly on the website of Top Rent A Car or in an office of the company winter equipment is included in the total price. Additional charges are only snow chains. When booking through websites of some of our partners may be a charge for winter equipment, which is paid on the spot.
All returning customers of Top Rent A Car have personal MyTop account giving them additional discount, based on the number of previous reservations. The discount is in addition to the online discount. More information about MyTop program find on this page.
We guarantee some car makes, models, year of production and extras for almost all of our car available for hire on our website. In case the chosen car is not guaranteed we offer similar vehicles from the same class with the same characteristics. This means that the class offers several cars of different models and brands, but with the same parameters (number of doors, transmission, etc.).
You can add Cross border during the rental process (on 3rd step) and add the name of the country as comment. You need to provide the following documents: driver's license and ID card not later than one week before the rent. You can also upload all needed documents in your MyTop account. These documents are required to prepare a power of attorney or a green card for going abroad. There is a one-time fee of depending on the class of rented vehicle. Requires double deposit.
Top Xpress is a service of Top Rent A Car, which allows faster procedure when hiring a car. This is done by pre-sent data from driver's license and ID card / passport client / clients. When Top Xpress is completed, the contract will be completed when you arrive for your car.
This is possible through your personal account. Reservations can be canceled/changed 72 hours before the start of the rental period without charges. Cancellations made less than 72 hours before the start of the rental period will be charged a fee of 15% of the final rental price, but not less than the rental price of the car per 1 day.
The contract for rental will be filled out and the agent will provide a copy. BR
You will pay the rent and optional extras, if there are any. The full rental amount can also be paid before the pick up.BR
You can get additional insurance during the pick up procedure.BR
The refundable security deposit will be blocked on your credit card (refunded at the end of the rental period) BR
You and the rental agent will look at the car for any kind of damages. In case of scratches they will be marked on the rental agreement.BR
Deposit is an amount money which is blocked on credit card when you rent the car. The money will remain blocked on your card until the end of the rental period. It serve for pledge to cover the cost of repairs in case of damage (not applicable in case of purchasing full insurance and presence protocol) or in case of lack of fuel, GPS, etc. The deposit can be made in cash but only after the confirmation of the rental agent or office manager and with 100% increase of the amount.
If the customer is late with the returning of the car without informing us, will be charged a fee. If the vehicle is returned after the expiration of the hire contract without notice, the Renter will be charged as follows: up to 4 hours – rate for one day; over 4 hours rate for 2 rental days, over 8 hours – 3 rental days.
For damage on tires you could be charged additional. If you have "Full Protection" insurance you will not be charged. It is concluded for an additional charge on request and released him from liability in case of damage to tires, wheels, windshield and chassis.
To extend the rental you have to inform in advance and visit one of our offices to sign a new contract for the extension. In case of impossibility to extend the rental of the car you are driving, we can offer you an alternative car.
This is possible only after confirmation from us. Company policy requires when returning the car to be checked for damage and lack of fuel. Lack of keys or documents are subject to an additional charge.
On the day of picking up the vehicle, the deposit amount is blocked / authorized / on your credit card, and then unblocking - / cancellation of the authorization request / as soon as the car is inspected when returning.
MyTop allows you to:BR
1. Receive additional personal discount based on your bookings number.BR
2. View your booking history.BR
3. Review and print your voucher.BR
4. Make changes to your reservations.BR
5. Enter your data in Top Xpress in order to shorten the time for filing of documents for rental (recruitment procedures is reduced by up to 15 minutes).BR
In 1 working day after you make a reservation, you will receive confirmation e-mail from Bookings Department. In your personal account the booking status will automatically change from Pending to Confirmed and you will be able to view and print your voucher.
1. Log into MyTop.BR
2. Select the booking you want to amend and click on the "Amend" button.BR
3. Describe the changes in the comment box.BR
4. Click "Send". Within 24 hours you will receive a reply by e-mail.
Top Xpress is a service that allows shortening the time for filing of documents for rental. We recommend filling out the information about Top Xpress (in Step 3 of the booking process or to your account in MyTop). This will shorten the time for rental up to 15 minutes
If you notice mismatch between the booking number displayed in your account and the the actual number of bookings made, please contact us.
The information we collect:
This website is operated by Top Rent A Car (“Modul” EOOD). As part of our operations we may gather certain types of information about the users of the website:
Personally Identifiable Information. This is provided by you when you register for services that we may offer. Examples of these services could include email newsletters or events. Providing this information will be optional for you. However, some services may not be available to you if you choose not to provide it.
Aggregated Data. This information is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.
Who we share this information with:
The information may be hosted with a service provider. Our agreements with them protect the information that we collect from any unauthorised use.
The aggregated data will not be shared with third parties such as advertisers or business partners.
We will not share the information with third parties without your prior permission.
Your personally identifiable information may be shared with third parties when we believe in good faith that we are required to do so by law.
What we do with personally identifiable information:
We have collected this information in order to provide the best possible service to you while you are visiting our sites.
To this end we may use the information that you provide for the following purposes:
To verify your identity if you need help with a forgotten password or you are having login problems with one of our site services.
To process any transactions that you might make on our site.
To help provide any other services that you have requested.
To offer the most relevant information suitable to you and your interests.
For any marketing, promotional, publicity, marketing or market research that we might undertake.
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Track traffic patterns to our site.
Ensure that the most relevant content is being shown.
Allow you to enter certain site member services without having to log in each time you visit.
Opting in and opting out:
You will always have the option to opt in to certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our member services.
Your right to access our information:
You have the right to access and correct your personal information. To find out more about how to do this, please contact us by email or phone.