We came to return the car before our flight back, so we were in a rush. Igor looked over and checked for small things in a humiliating way. He blamed us for scratches and stuff we definently did not cause. We couldn't argue since we were in a rush to catch our flight but I very much hope you will reconsider these charges. We wanted to recommend you guys to others but because of him we probably will not.
didint explained me any situation. just that i ll be charged of deposit. wasnt polite, and didint had any arguments, just told i have to pay. was angry and liudly.
просто большой мальчик с маленьким интеллектом и большим наборов комплексов, которые пытается восполнить своим размером! В Софии тоже работает новый сотрудник похожий на этого - оба Дэбила!
I brought the car back and ofnyan checked it. Then he said walk with me so that we can use your credit card to give the deposit back. He went to a car (his office?) and looked at a picture. Then he spoke with his colleague and told me to come back to the car. There he showed me below the door (i almost had to look UNDER the car to see it and there he showed me a dent. I am 100% sure i did not cause this. He told me that it was new and now he could not give back my deposit! I was furious because in the first place he told me all was okay, even after inspecting the car!!!!!!! I feel really SCAMMED now. This has never happened to me!!!! To create this dent you have to drive over a tree!!!! I hooe you can solve this! I had to sign the document but forgot to take a picture. The dent was not on the paperwork of the returned car when I left!!!