Отлично, професионално обслужване
I was dropping the car at 4:30 at the morning , No signs or Explanation what to do with the car , the car keys and documents, lost almost 40 minutes finding out ...
His attitude is awful. Not friendly at all. If you don't appreciate me as a customer, change your job. Dont make the mistake to get a ticket at the parking booth when droping off the car at the airport. You have a card. The staff was rude telling I had to pay extra for the ticket, even though the card is present. I didn't mind paying, but why do I have to deal with the awful attitude of the attendant (Pavel), I have no idea!
The car tyres were not checked before I picked it up. I had a flat tyre 1 hour after I collected the car and I was charged €120 for this issue. My life was at risk, especially given the tyre got flat on the highway - in an attempt to be open and disclose the issue to avoid anyone else being in danger, I was still charged for something which I was not warned about.
We needed to wait 1 hour to be able to return the car.
Not yet received the insurance costs on.my account waiting time for checking with the main office.. but not yet received the money