What coverage is included when renting a car?

The standard CDW (Collision Damage Waiver) is included in the price of the car. It limits liability for damages to the amount of the deposit. It is mandatory to submit a report by the Traffic Police, Police or another competent authority.

• CDW (Collision Damage Waiver) - limitation of liability for damage to the amount of the deposit
• TP (Theft Protection) - limitation of liability for theft to the amount of the deposit

We offer our customers the opportunity to purchase additional coverage to the car rental and to ensure greater peace of mind. Customers can choose one of the following options:

• TOP PROTECTION - releases the Lessee from liability for damage to the exterior of the car, which is certified by a document of the Traffic Police, Police or other competent authority. Limits liability for damages: for glasses in full size, for tires and hubcaps in the amount of up to BGN 195.58 / 100 EUR., for rims in the amount of BGN 391.17 / 200 EUR.
• PREMIUM PROTECTION - releases the Lessee from liability for damage to the exterior of the car, which is certified by a document of the Traffic Police, Police or other competent authority. Exempts from responsibility for damage caused to tires, rims, hubcaps and glass with no excess.

If there is an accident, does my car have CASCO and will my fees be deducted?

When taking the car, you will be asked for a deposit of 200 to 2400 EUR depending on the car class and choosed additional cover. The deposit is blocked on your credit / debit card. The amount for the deposit is not taken from the card, it is only blocked on it and after the end of the rent it is unblocked. In case of an accident, you must call the traffic police to write a report. The standard insurance (CDW) included in the rent, limits the liability in case of an accident to the amount of the blocked deposit in case if the Traffic Law is not violated and the accident is certified by document from Traffic police. This means that in case of damage to the car you may be charged a fee up to the amount of the deposit.

What if I burst a tire or twisted the rim during the rental?

Standard insurance (CDW) does not cover damage to tires, wheels, windshield, under the chassis and interior of the car. In this case, you may be charged a fee up to the amount of the deposit according to the damage. TOP PROTECION coverage limits liability for damages for tires and hubcaps in the amount of up to BGN 195.58 / 100 EUR., for rims in the amount of BGN 391.17 / 200 EUR. You are completely free from liability when purchasing additional PREMIUM PROTECTION coverage.

Why pay extra for extra coverage?

The cover, which is additionally purchased when renting a car, can completely release you from liability in case of an accident on your own or someone else's fault. It is mandatory to have a traffic police report or other document certifying the event and to contact us. The price of TOP PROTECTION is between 12 and 30 € / day, depending on the car class and guarantees you peace of mind during the entire rental.

What are the conditions for parking damage?

Parking damage is the most common type of damage. You need to call us to inform us about the case and we will advise you on what action to take.

You can choose additional coverage during the online booking or at the Top Rent A Car office when you pick up your booked car.