GENERAL TERMS AND CONDITIONS

I GENERAL RENTAL CONDITIONS
1.1. These Rental Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) govern the conditions for short-term and remunerative rental use (rent-a-car) within the territory of the Republic of Bulgaria and abroad of an individually specified vehicle (hereinafter referred to as the “Vehicle”). The specific rental conditions for the individual Vehicle are agreed upon between the Lessor and the Lessee in a rental agreement (hereinafter referred to as the “Rental Agreement”).
1.2. These Terms and Conditions and all annexes thereto are an integral part of every Rental Agreement. By confirming the Reservation and/or signing the Rental Agreement, the Lessee certifies that they have read, understand, accept, agree to, and will be bound by these Terms and Conditions.
1.3. Application 1, which includes all values of the described penalties, fees, and coverages, referred to below as the “Official Price List,” is an integral part of these Terms and Conditions.
1.4. The Terms and Conditions may be supplemented and amended in the manner of their adoption.
1.5. The parties expressly agree that these Terms and Conditions, the Rental Agreement, supplements and amendments thereto, and any other documents arising from and/or related to the Terms and Conditions and the Rental Agreement, may be signed in one of the following ways:
1.5.1. with a handwritten signature on paper.
1.5.2. with a simple electronic signature or an advanced electronic signature within the meaning of Article 3, point 10 and 11 of Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC, in the form of data in electronic form (a stylus signature on a tablet or other similar electronic device), which the holder of the electronic signature uses to sign, added to or logically connected with these Terms and Conditions, the Rental Agreement, supplements and amendments thereto, and any other documents arising from and/or related to the Terms and Conditions and the Rental Agreement, when the same are in electronic form.
1.6. The Parties expressly agree that the legal force of the ordinary and advanced electronic signatures of the Parties under Article 1.5.2 above shall be equivalent to that of their handwritten signatures in accordance with Article 13, Paragraph 4 of the Electronic Document and Electronic Trust Services Act and Article 25, Paragraph 1 of Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic registration and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC (Regulation (EU) No. 910/2014). Additionally, the Parties expressly confirm and agree that these General Terms and Conditions, the Rental Agreement, any supplement agreement and amendments thereto, and any other documents governing the relationships between the parties, signed with an ordinary or advanced electronic signature, shall be considered to be in written form and shall constitute original documents. The Parties undertake not to contest the admissibility, enforceability, or probative value of such signed documents solely on the basis of their electronic form or electronic signing.
1.7. The Rental Agreement and these General Terms and Conditions constitute the entire agreement governing the relationship between the Lessor and the Lessee in connection with the rental of the Vehicle.
1.8. The Rental Agreement and the General Terms and Conditions are governed by the law of the Republic of Bulgaria.
1.9. All disputes regarding the validity and execution of the Rental Agreement shall be resolved by mutual agreement, and if this is not possible, by the competent court. In case of disputes, the text of the Rental Agreement and the General Terms and Conditions in Bulgarian shall be valid. Documents received through electronic or other communication, including the use of the Internet, are admissible as written evidence. If a party of the Rental Agreement is a foreign citizen, the Lessor may refer the dispute between the parties to a foreign court in the country of which the party of the Rental Agreement is a citizen.
1.10. Throughout these General Terms and Conditions, the following words and phrases, when capitalized (including when they are used with articles and/or in the plural form), shall have the following meanings, unless the context requires otherwise:
1.10.1. Cardholder – in individual or legal entity who holds a bank debit or credit card and has provided a Security Deposit under the Car Rental Agreement.
1.10.2. Reservation – the securing or pre-booking of a vehicle through: the website of "Module" Ltd. toprentacar.bg/en, in-person at a company retail location, via phone call, email, or a Partner’s company, for which a Reservation Voucher has been issued containing details of the reserver, the make and model of the reserved vehicle, the rental location, paid and due amounts, and others.
1.10.3. Authorization Form - A consent form signed by the Cardholder, whereby they explicitly consent to the use of the provided Security Deposit and bank card details in accordance with the manner and cases described in these General Terms and Conditions.
1.10.4. Security Deposit - An amount authorized on the Cardholder's account in favor of the Lessee.
1.10.5. Main Driver - The Lessee, whether an individual or a representative of a legal entity, who meets all the requirements according to these Terms and Conditions.
1.10.6. Replacement Vehicle - A Vehicle that replaces the Vehicle subject to the Rental Agreement and is provided in the cases described in the Terms and Conditions.
1.10.7. Partner - A Global Distribution System (GDS) representing a computerized network system owned or operated by a company that enables transactions between service providers in the travel industry, mainly airlines, hotels, car rental companies, and travel agencies.
1.10.8. ACRISS Code - The car classification code that allows car rental companies to communicate the characteristics of a vehicle using a standardized system to prevent misleading information when booking a rental car. The code describes the category, body style, transmission, drive type (FWD, RWD, or AWD), fuel type (or electric/hybrid vehicle), and whether air conditioning is installed.
1.10.9. Technical Failure/Manufacturing Defect - A malfunction due to omissions by the Vehicle manufacturer.
1.10.10. Additional Driver - Any second or subsequent driver, an individual listed in the Rental Agreement, who meets all the requirements of these Terms and Conditions and for whom the Lessor has given consent to drive the Vehicle.
1.10.11. Current Prices - The prices in effect at the time of the event, as published on the website of "Modul" Ltd toprentacar.bg/en
1.10.12. Mutual fault - When in the documents presented in connection with an incident, the guilty party is not categorically and unequivocally determined.
1.10.13. Undefined Fault - When the documents presented in connection with an incident do not categorically and unequivocally identify a guilty party.
1.10.14. Event Declaration - A form provided by the Lessor, which must be completed by the Lessee in the cases described in these Terms and Conditions.
1.10.15. Upgrade - Enhancement in terms of the class and equipment of the Vehicle.
1.10.16. Large-Size Element (LE) - External elements that are part of the vehicle's body. LE includes: doors, fenders, bumpers, hoods, panels, pillars, roof, and other similar components.
1.10.17. Small-Size Element (SE) - External elements that are part of the Large-Size Elements of the vehicle. SE includes: plastic moldings and trims, fuel tank cap, bumper cap, mirror covers, door handles, spoiler/diffuser, and other similar components.
1.11. These Terms and Conditions are valid from 07.11.2024
II PARTIES TO THE RENTAL AGREEMENT
2.1. 1. An individual or legal entity identified in the Rental Agreement is the lessee under the Rental Agreement. Hereinafter referred to as the "Lessee."
2.2. "MODUL" LTD, registered in the Commercial Register and the Register of Legal Entities at the Commercial Register Agency with Unique Identification Code (UIC): 103846775, headquartered and managed at: Aksakovo, locality "Chanlaka", cadastral plot 00182.45.47, is the Lessor under the Rental Agreement. Hereinafter referred to as the "Lessor."
2.3. If the Rental Agreement includes other persons such as Cardholder, Main Driver, Additional Driver, or any other person specified in these Terms and Conditions, then by signing the Rental Agreement, all persons listed therein are obligated and assume joint liability within the meaning of Article 121 and subsequent articles of the Law on Obligations and Contract along with the Lessee for the fulfilment of the Lessee's obligations under the Terms and Conditions and the Rental Agreement.
2.4. If the Rental Agreement is entered into with a legal entity, all other persons listed such as the Cardholder, Main Driver, Additional Driver, or any other person specified in these Terms and Conditions, must be authorized by the legal entity to represent the entity in from of the Lessor.
III PAYMENT OF RENTAL PRICE AND SECURITY DEPOSIT
3.1. For the use of the Vehicle during the Rental Period, the Lessee owes the Lessor a rental fee, hereinafter referred to as the "Rental Price." The Rental Price is specified in the Rental Agreement.
3.2. The rental price, which includes the Rental Price for the Vehicle for the entire Rental Period and all additional services, fees, and coverages requested by the Lessee, is paid in advance before the Vehicle pick up. The rental price is paid by credit/debit card or by bank transfer to the Lessor's account. If the Lessee wishes to receive an invoice, he should request it when making the payment. Invoices are issued within 5 calendar days from the date of payment.
3.3. If the Lessee has made a reservation on the Lessor's website, toprentacar.bg/en, and has paid a part of the rental price in advance, the prepaid amount will be deducted from the total rental price when the Rental Agreement is concluded. If the Lessee has paid the entire rental price and does not add additional services, fees, or other coverages, there will be no additional payment due when the Rental Agreement is concluded.
3.4. If the Lessee has made a reservation on the Lessor's website, toprentacar.bg/en, and fails to appear to conclude the Rental Agreement at the agreed date and location within 4 (four) hours after the time specified in the reservation voucher, the reservation is considered canceled, and the Lessee owes a default fee according to Article 5.1. The default fee does not include additional services and fees included in the reservation.
3.5. The rental price includes the use of the Vehicle within the territory of the Republic of Bulgaria according to its intended use within the agreed Rental Period and mileage limit, if specified in the Rental Agreement. It also covers vehicle tax, vignette fee for using the vehicle on the road network in the Republic of Bulgaria, mandatory third-party liability insurance for motorists, and provision of a Replacement Vehicle according to these Terms and Conditions.
3.6. All expenses related to the use and/or possession of the Vehicle, other than those specified above, are not included in the Vehicle's rental price and are entirely the responsibility of the Lessee. Such expenses include, but are not limited to: fuel or electricity, windscreen washer fluid, AdBlue and other similar consumables, tolls and other road taxes, garage and parking fees, as well as cleaning and washing of the Vehicle.
3.7. As security for the accurate fulfilment of the Lessee’s obligations under the Lease Agreement, a Security Deposit shall be paid. The amount of the Security Deposit is in accordance with the Official Price List and is specified in the Rental Agreement and the Authorization Form. In the event that the lessee or any additional driver(s) authorized in accordance to Article 4.5 of the General Terms is between the ages of 21 (twenty-one) and 23 (twenty-three) years old or if travel is planned to the following countries: Greece, North Macedonia, Serbia, Romania, and the European part of Turkey, the Security Deposit shall be in double amount. The Security Deposit is due prior to pick up of the Vehicle. The Security Deposit may be provided by the lessee or, if not possible, by any person listed in the Rental Agreement. An individual providing the Security Deposit shall be listed in the Rental Agreement and the Authorization Form as the Cardholder. The Cardholder does not have the right to drive the vehicle unless explicitly listed as a Main or Additional Driver in the Rental Agreement. The Security Deposit shall be provided through authorization on a credit card, whereupon the amount is blocked and temporarily unavailable for use by the cardholder. In all cases, the credit card must be issued in the name of the person providing it and remain valid for at least 30 (thirty) days after the end of the Rental Period. The Lessor accepts only physical Visa and Mastercard cards for the authorization of the Security Deposit. The Security Deposit may also be provided by bank transfer to the Lessor's account if agreed upon in advance.
3.8. A Security Deposit provided by credit card is valid for a period of 25 (twenty-five) days from the date of its authorization. In this regard, if the Lessee uses or intends to use the Vehicle for a longer period of time, the Cardholder must provide a new Security Deposit before the validity of the previously provided Security Deposit expires. The Lessee is required to provide the new Security Deposit using the same credit card that was used for the initial Security Deposit, physically at the Lessor's office or through a link, only exceptionally and upon explicit written confirmation from the Lessor. The conditions for providing the new Security Deposit are the same as for the initial one.
3.9. Failure to pay the Rental Fee and/or to provide the Security Deposit in the amount, within the deadlines, and under the conditions specified in this Section shall lead to automatic cancellation of the Rental Agreement/Reservation. In such case, the Lessee is liable for a penalty fee according to the provisions of Article 5.1.
3.10. The Lessee must notify the Lessor within 24 (twenty-four) hours of the occurrence or discovery of any circumstances that could limit or deprive the Lessor of the ability to exercise their rights regarding the initial or new Security Deposit, such as changes in card information, expiration of validity, blocking, and other restrictions on card transactions.
3.11. The Lessor has the right to use the initial or any subsequent Security Deposit to satisfy its claims from the Lessee arising in connection with the use of the Vehicle or other services, as well as to satisfy other claims from the Lessee, for uncovered liabilities, according to the General Terms and Conditions of the rental agreement arised from previous contracts and other services provided to the Lessee. If the Lessee fails to meet the obligations incurred, the Lessee remains responsible for all uncollected amounts and authorizes the Lessor to attempt to charge the Lessee again or to request the provision of another payment method.
3.12. By signing the Lease Agreement, the Cardholder gives their full, irrevocable, and unconditional consent for direct debit from the card account through which the Security Deposit was provided, granting the Lessor the right to demand and receive payment of sums arising from or in connection with the use of the Vehicle, especially those specified in these General Terms and Conditions, exceeding the amount of the Security Deposit, both during the Rental Period and after the termination of the Rental Agreement. In this regard, the Cardholder's signature under the Rental Agreement is deemed valid for all transactions processed through POS terminals.
3.13. In case there are no grounds to hold the lessee liable as per these General Terms and Conditions, the Lessor releases the blocked Security Deposit or the remaining part thereof in favor of the Cardholder, after satisfying the Lessor's claims against the Lessee under these General Terms and Conditions, if any. The Security Deposit or the corresponding part thereof is released back to the same account from which it was made.
3.14. All fees and expenses related to bank transfers and card transactions concerning the provision of the initial and new Security Deposits are borne by the Cardholder.
3.15. In cases stipulated in these General Terms and Conditions, the Lessor may request an additional Security Deposit, which the Lessee and/or Cardholder must provide.
3.16. The Lessee is also obligated to pay the Lessor:
3.16.1. penalties, compensations, fees, and administrative charges as stipulated in these General Terms and Conditions and the Official Price List associated with them;
3.16.2. fines, administrative penalties, sanctions, compensatory fees, and similar charges imposed by authorized governmental bodies, as well as all expenses incurred to rectify the consequences of imposed coercive administrative measures, and penalties for the period during which coercive administrative measures are in effect imposed in connection with the use of the Vehicle under the Rental Agreement.
3.16.3. expenses for repairing damage to the Vehicle, acquiring missing or damaged documents, equipment, and accessories of the Vehicle, and bringing it back to its initial condition, in accordance with these General Terms and Conditions and legal provisions.
3.16.4. fuel and consumed electricity for charging the Vehicle by the Lessee based on information provided by the operator, if the Lessee has been provided with a contactless card for access to charging infrastructure of a specific operator (RFID card).
3.16.5. compensation for the time during which the Vehicle has not fulfilled its primary purpose in relation to the previous points.
3.16.6. all expenses for the recovery of possession of the Vehicle and for the collection of Lessee's obligations under the Rental Agreement, including court fees, costs, and attorney fees.
3.16.7. any compensations and other similar payments made by the Lessor in favor of third parties, in connection with damages caused by the Vehicle to a third party and/or property while the same was used under the Rental Agreement.
3.17. Amounts owed by the Lessee under these General Terms and Conditions shall be paid by bank card or by bank transfer to the Lessor's account. These amounts are due from the Lessee upon termination or expiration of the Rental Agreement. If amounts due are established after the expiration or termination of the Rental Agreement, they are payable within 5 (five) calendar days after receiving a notification sent by the Lessor.
3.18. The prices are quoted in euros and leva, inclusive of VAT. Payments are made in Bulgarian leva at the exchange rate of the BNB (Bulgarian National Bank).
IV REQUIREMENTS FOR THE LESSEE
4.1. The Lessee must be at least 21 (twenty-one) years old, possess a valid driver's license for the same category as the Vehicle - subject of the Rental Agreement, and have at least 1 (one) year of driving experience with a motor vehicle of the corresponding category. The requirement of at least 1 (one) year of driving experience does not apply to individuals over 30 (thirty) years old. This requirement applies to all vehicle classes not listed in Articles 4.2 and 4.3 of the General Terms.
4.2. The Lessee must be at least 23 (twenty-three) years of age and have at least 1 (one) year of experience as a driver of a motor vehicle to be provided with a car from the following classes: FVMD, FVMR, DDAV, CFAV, CFAR, CTAR, DFAR, IDAH, IWAH, FDAR, FDAD, FWAR, SFAR, IFAR, RFBR, PDAR, FVAR, EDAE, HDAE, DDAE, CDAE, L_IDAR, L_FDAR, L_IWAR.
4.3. The Lessee must be at least 25 years of age and have no less than 5 years of driving experience to be provided with a car from the following classes: LDAR, WDAR, FFAD, CKRM and IKMR.
4.4. Only the Lessee has the right to drive the Vehicle during the rental period under the Rental Agreement.
4.5. The Lessor may give their consent about the Vehicle being driven during the rental period under the Rental Agreement by other drivers, under the condition that they meet the requirements of this section. With the Lessor's consent, the other drivers are listed as the main and/or additional drivers in the Rental Agreement.
4.6. The Lessee and all drivers listed in the Rental Agreement, including the main and Additional drivers, must possess a valid identification document as well as a valid driver's license that allows them to operate the Vehicle in the Republic of Bulgaria or any other country for which they have received permission from the Lessor in accordance with these General Terms and Conditions and the Rental Agreement. The Lessee and all drivers listed in the Rental Agreement are required to check all legal requirements for driver's licenses in the respective countries where they will use the Vehicle and obtain, at their own expense and responsibility, the necessary documents in the required form and content (such as an international driving permit or a national driving license with the appropriate certified translation and legalization in accordance with the Convention on Road Traffic, signed in Vienna on 08.11.1968). Upon signing the Rental Agreement, the Lessee and all drivers listed therein declare that they possess a driver's license that meets the requirements of this provision. Failure to present valid documents as per this section leads to the cancellation of the Reservation, and the provisions of Article 5.1 apply.
4.7. All documents presented under the preceding clause must be valid beyond the date of the end of the rental period.
4.8. The Lessor reserves the right to refuse to enter into the Rental Agreement if the Lessee does not meet the requirements specified in this section.
V ENTRY INTO FORCE OF THE RENTAL AGREEMENT, RENTAL PERIOD. EXTENSION OF THE RENTAL AGREEMENT PERIOD
5.1. Changes/Cancellation of а Confirmed Reservation. The Lessee may make changes or cancellations by sending an email to office@toprentacar.bg or by calling 0700 89 050. A confirmed Reservation can be changed up to 72 hours before the start of the rental period without incurring default fees. If the change/cancellation is made less than 72 hours before the start of the rental period, the Lessee owes the Lessor compensation equal to 20 (twenty) % of the Rental Price of the Vehicle for the entire Reservation period, but not less than one rental day. In the case of a change/cancellation of a confirmed Reservation less than 24 hours before the start of the rental period, in addition to the above, the Lessee also owes the delivery fee, if one has been requested. By paying the Stay Flexi fee, the Lessee can make changes or cancel their reservation up to 12 hours before the start of the rental period and/or term without incurring default fees. In the event of a change to the rental period, the Rental Price is recalculated at current rates for the new term.
5.2. The Rental Agreement comes into force upon signing.
5.3. The minimum rental period is 24 hours.
5.4. The rental period begins from the date and time of vehicle pick-up specified in the Rental Agreement. The Lessee may use the Vehicle until the date and time specified in the Rental Agreement (hereinafter referred to as the "Rental Period").
5.5. Silent extension of the Rental Period is not permitted. Extension of the Rental Period under the Rental Agreement is possible if the Lessee notifies the Lessor in writing at least 48 (forty-eight) hours before the expiration of the current Rental Period, and the Lessor confirms the extension in writing to the Lessee. An Annex or a new rental agreement is signed for the extension. The extension of the Rental Period is conditional upon the Lessee paying the rent, security deposit, and any other amounts related to the extended Rental Period before the end of the current Rental Period, which may be at a higher amount. The Lessor reserves the right to refuse the extension of the Rental Period. If the Lessor has refused the extension of the Rental Period or if the Lessee has not paid the rent in time, security deposit, or other amounts due in connection with the request for extension of the Rental Period, in the agreed amount, but the Lessee continues to use the Vehicle after the expiration of the Rental Period, the Lessee owes the Lessor a default fee according to the Official Price List. The Lessee must also pay for all additional fees, services, and coverages (additional coverage, additional driver, child seat, WiFi router, young driver, charging station, etc.) listed on the first page of the rental agreement, calculated according to the Official Price List. Penalty fees, fees for additional services, and coverages and are payable before the Vehicle is returned to the Lessor as specified in these General Terms and Conditions.
5.6. If the Lessee has made a reservation for a Vehicle through a Lessor's Partner company, all changes prior to signing the Rental Agreement are handled by the Partner. In such cases, the Lessor only provides the service.
VI SHORTENING AND TERMINATION OF THE RENTAL AGREEMENT PERIOD
6.1. Termination of the Rental Agreement:
6.1.1. Upon expiration of the Rental Period;
6.1.2. Unilaterally by the Lessor with written notice to the Lessee with immediate effect, if the Lessee is in breach of their obligations under the Rental Agreement and these General Terms and Conditions, or if insolvency proceedings have been initiated against the Lessee;
6.1.3. If the Lessor or a police officer or other competent authority has reason to believe that the Lessee's driving (or the driving of an Additional Driver) may pose a real danger to themselves and/or to any other person;
6.1.4. If the Lessee has committed fraud to obtain the Vehicle;
6.1.5. If the Vehicle is abandoned by the Lessee;
6.1.6. In other cases provided for by law or these General Terms and Conditions.
6.2. The Lessee may return the Vehicle to the Lessor before the expiration of the Rental Period, with which the rental agreement is considered terminated earlier. In this case, the due rental price for the period until termination of the Rental Agreement is recalculated as follows: The number of days used until termination of the Rental Agreement, multiplied by the daily rental rate of the vehicle, increased by 20%, and a fee based on the recalculated rental price for 3 days, but not exceeding the rental price for the originally agreed period. If, after recalculating the rental price and applying the fee, the Lessor owes a refund of part of the rental price, it will be refunded to the same account from which the payment was made. Early termination of the rental agreement does not cancel the Lessee's obligation to return the Vehicle during the working hours and at the location specified in the Rental Agreement. If the reservation was made through a Lessor's Partner company, the conditions agreed in advance between the Lessee and the Partner apply.
6.3. Termination of the Rental Agreement does not affect rights and compensations provided by law that exist at the time of termination. Provisions of these General Terms and Conditions that by default continue to apply after termination of the Rental Agreement are not affected by the termination.
6.4. The normal usage of the rented vehicle regarding mileage is 150 km on average per day for the rental period. If range exceeding the normal usage of the vehicle is observed, the Lessor reserves the right to terminate the Rental Agreement and to refuse its services to Lessees who have demonstrably exceeded the normal usage defined by the Lessor in previous rentals.
6.5. If the Vehicle is forcibly confiscated or detained by competent authorities, immobilized, or its registration is terminated, the Rental Agreement is automatically terminated by law from the day of the forcible confiscation or detention, immobilization, or termination of the Vehicle's registration. In this case, the Lessee is not entitled to a refund of any rental fees already paid as the amount will serve to partially cover the additional costs incurred.
6.6. In case of damage/loss to the Vehicle that makes it impossible to be used for its intended purpose, or in case of loss (theft/robbery or total loss) of the Vehicle occurring within or outside the territory of the Republic of Bulgaria, whether the Vehicle is in motion, parked, or stationary, if the Lessee has not paid for any additional coverage, the Rental Agreement is automatically terminated by law. In this case, the Lessee is not entitled to a refund of any rental fees already paid, as the amount will serve to partially cover the additional costs incurred.
6.7. In case the rented vehicle is not returned to the specified location, time, and date as indicated in the Rental Agreement, and if the conditions under Article 5.1 have not been adhered to and the Lessor has not received prior written notice from the Lessee regarding the delay, the Lessor has the right to notify the competent authorities for misappropriation as defined in the Penal Code. The Lessee declares that they are aware of the following circumstances:
6.7.1. The vehicle is not their property; with this Rental Agreement, the vehicle is provided to them for possession, safekeeping, and operation; the Lessee does not have the right to treat the vehicle as their own, and if they do so, they are liable under Article 206 of the Penal Code for misappropriation.
6.7.2. The Lessor reserves the right to retake possession of the Vehicle at any time and at the Lessee's expense, without prior notice, if the Vehicle is used by the Lessee in violation of this Rental Agreement, legal provisions, or ethical norms.
VII DELIVERY AND ACCEPTANCE OF THE VEHICLE
7.1. The Lessor shall deliver to the Lessee or to the Main Driver, if the Lessee is a legal entity, the respective Vehicle in good working condition, equipped with a spare tire or emergency repair kit, supplied with necessary documents and equipment according to applicable Bulgarian law, with a full fuel tank or, in the case of electric vehicles, with no less than 80% battery charge. The Vehicle shall be delivered to the location specified in the Rental Agreement and at the time written in. Upon delivery of the Vehicle, the Lessor and the Lessee shall sign a Delivery-Acceptance protocol.
7.2. The Lessee is obliged to inspect the condition of the Vehicle immediately after its delivery. If the Lessee notices any damages or discrepancies with the Vehicle, they must promptly notify the Lessor so that these can be recorded in the Delivery-Acceptance Protocol. Delivery-Acceptance Protocol once finalized with both parties' signatures, serves as evidence of the Vehicle's condition at the time of delivery to the Lessee. Claims regarding the condition of the Vehicle can only be raised by the Lessee directly to the Lessor at the time of delivery.
7.3. The vehicle shall be returned to the location, date, and time specified in the Rental Agreement. A change in the return location is possible if the Lessee notifies the Lessor in writing at least 48 (forty-eight) hours before the expiration of the current Rental Period, and the Lessor confirms in writing to the Lessee the new return location."
7.4. The lessee must return the vehicle to the Lessor in the condition received, in good technical working order and completeness, equipped with all documents, equipment, and accessories received with the vehicle (including keys, cards, and other locking or starting devices, RFID card), with a full tank of fuel or at least 80% charge of the electric battery. The Lessor and the Lessee shall sign the Delivery-Acceptance protocol upon the vehicle's return.
7.5. The Lessee must provide sufficient time for the Lessor to inspect the vehicle and sign the Delivery-Acceptance Protocol, documenting the vehicle's condition upon termination of the rental contract and its return to the Lessor. If the Lessee fails to return the rented vehicle at the specified date, time, and place as stated in the Rental Agreement, and/or refuses to wait for the vehicle inspection and/or to sign the Delivery-Acceptance Protocol, the Protocol shall be signed by at least two employees of the Lessor, who shall attest to the Lessee's non-appearance or refusal. The observations in the protocol shall bind the party who did not appear or refused to sign it and may be used as evidence in court. In the event of damages discovered on the vehicle or the Lessee's failure to fulfill obligations regarding the vehicle's condition upon return, such facts shall also be evidenced by photographic material taken by Lessor's employees using technical means. The photographic material shall include the vehicle's registration number, the date and time of the photographic material's creation, and the identified discrepancies in the appearance and technical integrity of the vehicle.
7.6. If upon returning the vehicle to the Lessor it is dirty or in a condition that prevents a thorough inspection, the Lessee shall owe a fee as determined by the rates in the Official Price List. After washing and cleaning the vehicle, the respective Delivery-Acceptance Protocol shall be drawn up by the Lessor, with conditions as per Article 7.5 applied accordingly.
7.7. The Lessee is required to check and take all personal belongings from the vehicle. The Lessor bears no responsibility for any forgotten personal items left in the vehicle.
7.8. If the Lessee fails to return the vehicle to the Lessor under the conditions specified in this section, the Lessor has the right to reclaim possession of the vehicle through judicial or extrajudicial means, as well as to initiate proceedings to protect their rights and legitimate interests.
VIII COVERAGES
8.1. The Lessee may choose either "TOP PROTECTION" or "PREMIUM PROTECTION" coverage in connection with the use of the Vehicle under the Rental Agreement, for which a daily fee is due as specified in the Official Price List. If the coverage is selected at the time of signing the Rental Agreement, the full fee for this coverage for the entire Rental Period must be paid in advance before the Vehicle is delivered. If the Lessee requests coverage after signing the Rental Agreement, the Lessee must visit the Lessor's office to inspect the vehicle and pay the corresponding fee for the day that are left of the Rental Period. The additional coverage takes effect from the date indicated in the confirmation from the Lessor, but not before receiving the fee for the coverage from the Lessor. The vehicles in classes: MKMR, EKMD, EKMR, CKMR, IKMR include mandatory "TOP PROTECTION" coverage in the Rental price, and no other type of coverage can be selected for them.
8.2. The "TOP PROTECTION" and "PREMIUM PROTECTION" coverages limit the Lessee's liability for damage done to the exterior of the rented vehicle, fire, or theft, which are certified by a document from the Road and Traffic Police (KAT), Police, or other competent authority, drawn up in accordance with the Road Traffic Act and/or other regulations, or any other document confirming the occurrence of the event. These coverages are valid provided that the Lessor has been informed of the incident no later than 24 hours after its occurrence, and all accompanying documents of the Vehicle and its key are returned to the Lessor. The coverages limit the Lessee's liability for damages arising from a single event. The Lessee's liability for damages in any subsequent event may be limited if the Lessee pays the corresponding fee for day that are left of the Rental Period, as provided in the preceding provision. The "TOP PROTECTION" and "PREMIUM PROTECTION" coverages are valid only upon payment of the respective fee due for them.
8.3. If the conditions under Articles 8.1 and 8.2 are met, the "TOP PROTECTION" fee grants the Lessee the following rights:
8.3.1. releases the Lessee from liability for damages to the exterior of the Vehicle, except for damages to the underside of the Vehicle, up to 3 (three) adjacent large-side components and their smal-size components with up to one deformation per component, provided that the applicable laws do not require issuing of a document certifying the event that caused the damage, (protocol, certificate for damage or other similar document), under the condition that the Lessee has filled out an event declaration document before a Lessor's representative for the damage occurred.
8.3.2. releases the Lessee from liability for damages to the windows of the Vehicle, under the condition that the Lessee has filled out an event declaration document before a Lessor's representative for the damage occurred.
8.3.3. limits the Lessee's liability for disabilities/damages to the tires and wheels of the Car - up to 100 (one hundred) euros, and to the rims of the Car - up to 200 (two hundred) euros, provided that he duly fills out a Declaration of occurred event before a representative of the Lessor. Liability applies to each item of the same type, up to the specified values, according to the number of damaged items;
8.3.4. grants the Lessee the right to use a Replacement Vehicle in case of damage/loss, due to which the vehicle cannot fulfill its primary purpose or absence (theft/robbery or destruction) of the Vehicle. The Replacement Vehicle will be provided at the nearest office of the Lessor within a period of up to 3 (three) working days;
8.3.5. releases the Lessee from paying the costs for transporting the Vehicle to the nearest office of the Lessor in case of damage to the Vehicle occurring within the territory of the Republic of Bulgaria; in case of damage to the Vehicle occurring within the territory of another country for which the Lessor has given the corresponding permission for use according to Art. 9.8 of these General Terms and Conditions, the Lessee only pays the costs for transporting the damaged Vehicle to the Bulgarian side of the nearest border checkpoint of the Republic of Bulgaria.
8.3.6. grants the Lessee the right to pay a Security Deposit and an additional Security Deposit, if applicable, in the amount of 1/4 of the standard amounts specified in the Price List attached to the General Terms and Conditions;
8.3.7. limits the Lessee's liability for paying the Administrative Fee under Art. 10.33 to 50% of its value, according to the Official Price List.
8.4. The 'PREMIUM PROTECTION' coverage:
8.4.1. releases the Lessee from liability for damages/losses to the exterior of the Vehicle, including those to the underside of the Vehicle, for which the applicable laws do not require the issuance of a document certifying the relevant event that led to the damage/loss or absence (theft/robbery or destruction) of the Vehicle (protocol, official note, or other similar document), provided that the Lessee properly completes a Declaration of the occurred event in front of a representative of the Lessor .
8.4.2. releases the Lessee from liability for damages to the vehicle's windows, tires, hub caps, and rims, under the condition that the Lessee properly fills out an Event Declaration in front of the Lessor 's representative.
8.4.3. grants the Lessee the right to use a Replacement vehicle in case of damage/loss, due to which the vehicle cannot fulfill its primary purpose or absence (theft/robbery or total loss) of the Vehicle, with the Replacement vehicle provided within 1 (one) working day to a location within the territory of the Republic of Bulgaria specified by the Lessee.
8.4.4. releases the Lessee from payment of expenses for transporting the Vehicle to the nearest Lessor's office in case of damage/loss of the Vehicle occurring within the territory of the Republic of Bulgaria; in case of damage/loss of the Vehicle occurring within the territory of another country, for which the Lessor has granted the respective permission for use in accordance with Art. 9.8 of these General Terms and Conditions, the Lessee shall only pay the expenses for transporting the damaged Vehicle to the Bulgarian side of the nearest border checkpoint of the Republic of Bulgaria.
8.4.5. entitles the Lessee to pay the Security Deposit and any additional Security Deposit, if applicable, at a preferential rate using only a bank card. The amount of the Security Deposit is in accordance with the Official Price List.
8.4.6. limits the Lessee's liability for payment of the Administrative Fee under Article 10.33 to 50% of the value, as per the Official Price List.
8.5. The "TOP PROTECTION" and "PREMIUM PROTECTION" coverages do not apply if it is determined that the damages were caused intentionally or due to gross negligence and/or resulted from non-compliance or breach of the Lessee's obligations under the Rental Agreement and these General Terms and Conditions.
8.6. The "TOP PROTECTION" and "PREMIUM PROTECTION" coverages do not apply in case of unauthorized crossing of the borders of the Republic of Bulgaria and/or visiting countries for which the Lessor has not given explicit consent.
8.7. If the additional fee under Article 8.1 is not paid in cases of theft, damage, or traffic accidents, due to which the vehicle cannot fulfill its primary purpose, the amounts paid by the Lessee under the Rental Agreement are not subject to reimbursement.
8.8. Payment of the "TOP PROTECTION" and "PREMIUM PROTECTION" fees does not exempt the Lessee from their obligations and responsibilities under Section X of the General Terms and the Rental Agreement, nor does it cover partial losses, thefts of parts or accessories, damages to the interior of the vehicle such as upholstery, dashboard, seats, trunk, damages caused after refueling with non-standard or not recommended fuel by the producer, damages caused by transporting hazardous goods, damages occurring during off-road use or towing of other vehicles, damages caused by unauthorized repairs not approved by the Lessor, damages occurring after the end of the rental period specified in the Rental Agreement, prior to the return of the Vehicle to the Lessor.
8.9. Third-party liability insurance is included in the rental price and is mandatory within the territory of the Republic of Bulgaria.
8.10. Standart coverage limits liability for damage or theft up to the amount of the deposit if the Lessor is not at fault for the incident. This applies only when presenting a protocol from the Traffic Police (KAT) or another competent authority and returning the vehicle's documents and keys. It does not apply in cases involving drug or alcohol use or other intoxicants, nor does it apply if traffic laws are violated. This coverage is included in the rental price.
IX FEES FOR ADDITIONAL SERVICES AND EQUIPMENT
9.1. "YOUNG DRIVER" Fee. In the Rental Agreement, it is also noted as "YOUNG DRIVER". If Lessee or any additional driver(s) authorized under Article 4.5 of the General Terms is between the ages of 21 (twenty-one) and 23 (twenty-three) years old, a Young Driver fee is payable as indicated in the Official Price List, and the Security Deposit is doubled unless additional PREMIUM PROTECTION coverage has been purchased. Payment of the Young Driver fee does not override the provisions of Articles 4.2 and 4.3 regarding restrictions on the class of vehicle for which the Rental Agreement can be concluded. The Lessor may refuse to enter into a Rental Agreement or authorize an Additional Driver if they do not meet the requirements.
9.2. "ADDITIONAL DRIVER" Fee. In the Rental Agreement, it is also noted as "ADDITIONAL DRIVER". The fee is payable for each Additional Driver listed in the Rental Agreement who meets the requirements of Section III of these General Terms. An Additional Driver can be added to the Rental Agreement before or during the rental period. The fee for an Additional Driver is in accordance with the Official Price List and is due before the vehicle is handed over or before an annex or new Rental Agreement is concluded if the Additional Driver is authorized after the start of the rental period. Each Additional Driver must be listed in the Rental Agreement and must sign it.
9.3. "LATE SERVICE FEE" in the Rental Agreement. If the Vehicle is returned to or picked up by the Lessee outside the working hours specified on the company's website, during official holidays, or on non-working days for the respective office of the Lessor where the return and/or pickup of the Vehicle takes place, the Lessee owes a "late service fee" as indicated in the Official Price List. For the purposes of this provision, the working hours of the Lessor 's respective office are specified at https://toprentacar.bg/en/contacts
9.4. "ONE WAY RENTAL" Fee. In the Rental Agreement, it is also noted as "ONE WAY RENTAL". Upon prior request and inclusion in the Rental Agreement, it is possible to deliver or return the vehicle to another office of the Lessor. The fee is charged according to the Official Price List.
9.5. "DELIVERY" or "PICK-UP" Fee of the vehicle. In the Rental Agreement, it is also noted as "DELIVERY". This fee is charged if the vehicle is delivered or picked up at a location other than the Lessor's office, which is agreed upon in advance between the parties and included in the Rental Agreement. The fee depends on the delivery/pick-up location and is charged according to the Official Price List. If the vehicle is returned to the same location it was delivered, a second fee is charged.
9.6. "PREPAID FUEL" Fee. In the Rental Agreement, it is also noted as "PREPAID FUEL". When the "prepaid fuel" fee is paid, the customer pre-pays for the fuel or electric charge in the tank/battery and obtains the right to return the vehicle with a partially full tank or battery charge. The amount of the fee is specified in the Official Price List. The Lessor is not obligated to refund the "prepaid fuel" fee if the vehicle is returned with a partially filled fuel tank or partially charged battery.
9.7. "BRANDING REMOVAL" Fee. In the Rental Agreement, it is noted as "BRANDING REMOVAL". Upon prior written request from the Lessee and written approval from the Lessor, advertising stickers can be removed from the rented vehicle. A one-time fee is charged according to the Official Price List for passenger cars, and a fee based on an individual offer for 9-seat and commercial vehicles. Limitations may apply.
9.8. "CROSS BORDER" Fee. In the Rental Agreement, it is noted as "CROSS BORDER". Upon written request from the Lessor, sent to the Lessee at least 3 (three) working days before the desired date of leaving the territory of the Republic of Bulgaria, the Lessee may permit the Vehicle to be used in other countries neighboring to the Republic of Bulgaria (Greece, North Macedonia, Serbia, Romania, and the European part of Turkey). If approved by the Lessor, the Lessee is required to pay an additional Security Deposit and a "cross border" fee according to the country where the Vehicle will be used or through which it will pass, as specified in the Official Price List. For each subsequent country, the customer pays an additional fee equivalent to 50% of the fee for the first country. After confirmation from the Lessor, the Lessee must submit a scanned copy of their driver's license and passport details to issue the necessary documents at least one working day before the start of the rental period. Upon payment of the additional Security Deposit and the "cross border" fee, the Lessor issues the corresponding written authorization. This authorization is valid until the end of the rental period but not exceeding 25 (twenty-five) days from the date of issuance. If the Lessee uses or intends to use the Vehicle outside the Republic of Bulgaria for a longer period, the Lessee must pay the relevant fee for issuing a new authorization before the current one expires. In the event that the Lessee extends the rental under the conditions of Article 5.5, the Lessee must pay the corresponding fee for issuing a new authorization for the extended rental period, but not exceeding 25 (twenty-five) days. The "cross border" fee does not include expenses related to border crossings or the use of the Vehicle abroad. Permission to use the Vehicle in countries other than those mentioned above is possible only after explicit confirmation from the Lessor and the preparation of an individual offer, specifying the fee. Limitations may apply. The Lessee may request to use the Vehicle outside the territory of the Republic of Bulgaria before signing the Rental Agreement. In this case, the additional Security Deposit and the "cross border" fee are payable by the Lessee before the Vehicle is handed over.
9.9. "OVERLIMIT KILOMETERS FEE" - In case a daily mileage limit is specified in the Rental Agreement, if upon returning the Vehicle to the Lessor after the expiration of the Rental Period or the termination of the Rental Agreement it is found that its actual mileage exceeds the specified limit (the corresponding limit calculated as the daily limit multiplied by the number of days the Vehicle was used), the Lessee shall owe the Lessor a fee for each excess kilometer, the amount of which is specified in the Official Price List.
9.10. "A CALL-OUT FEE" - In the event of an accident or the provision of a Replacement Vehicle at a location other than the Lessor 's office due to a traffic accident or damage that immobilizes the main vehicle or makes it unable to fulfill its primary purpose, as well as in cases of theft of the vehicle or for any other reason requiring a visit by the Lessor 's staff to a location other than the company's office due to the fault of the Lessee, the Lessee is obligated to cover the expenses incurred for such visitation.
9.11. "AIRPORT LOCATION FEE" - in the rental agreement is noted as such. This fee is applicable when the Lessee requests to receive or return the Vehicle at the Lessor's office located within the airport premises. The fee amount is a percentage of the rental price of the Vehicle.
9.12. "IN TERMINAL DROP OFF" - in the rental agreement is noted as such. This fee is applicable when the Lessee requests to return the Vehicle at the Lessor's office located within the airport premises. The fee amount is specified in the Official Price List.
9.13. "STAY FLEXI" - in the rental agreement is noted as such. When "Stay Flexi" fee is paid, the Lessee has the right to make changes to a confirmed reservation up to 12 hours before the start of the rental period without owing default or penalty fees according to the current General Terms and Conditions. The fee is paid in full upon booking the Vehicle. The fee is refundable if the booking is cancelled more than 72 hours before the start of the rental period. In case of less than 72 hours remaining until the start of the reservation, the fee is non-refundable. The fee amount is a percentage of the rental price of the vehicle.
9.14. For additional equipment such as: Child seat, Booster seat, Snow chains/cables, Mobile Wi-Fi HOTSPOT, Prepaid mobile data SIM cards, and others, a daily fee applies as per the Official Price List.
9.15. Administrative fees. These are applicable in cases specified in the General Terms and Conditions and are listed in the Official Price List.
9.16. The Lessee may include additional fees in the Official Price List, which are payable by the Lessee as necessary, dictated by legal provisions or at the Lessor's discretion.
X RIGHTS, OBLIGATIONS, AND LIABILITIES OF THE LESSEE
10.1. The Lessee has the right to request a free upgrade or a refund of the prepayment made if the Lessor is unable to provide a vehicle of the same make and model as confirmed in the Reservation.
10.2. The Lessee has the right to request an extension of the rental period or a partial refund of the prepayment if there is a delay in delivering the Vehicle due to the fault of the Lessor, exceeding the period specified in Article 11.3. The extension cannot exceed the duration of the delay, and the refund amount must be proportional to the period of delay. These two options cannot be combined.
10.3. The Lessee has the right to cancel the services due to a delay caused by the Lessor, exceeding the period specified in Article 11.3. In such case, the prepayment, if any, should be refunded to the Lessee.
10.4. The Lessee is obligated to receive the Vehicle at the agreed date, time, and location. A delay exceeding 4 (four) hours by the Lessee in receiving the Vehicle leads to cancellation of the Reservation. In this case, the Lessee owes compensation to the Lessor as per the provisions of Article 5.1.
10.5. The Lessee is obligated to use the vehicle diligently and with the care of a good Lessor, according to its intended purpose, to comply with the laws of the Republic of Bulgaria and other countries where the Vehicle is used or passes through, the current General Terms and Conditions, and the Rental Agreement, as well as the manufacturer's requirements for operating the Vehicle.
10.6. The Lessee is responsible for monitoring the condition of the Vehicle, the levels of operational fluids (motor oil, antifreeze, windshield washer fluid, Ad-Blue), and the readings of the Vehicle's indicators (such as tire pressure and other indicators). The Lessee should only use fuel and charging cables that comply with the standards and specifications of the Vehicle's manufacturer. The Lessee is not allowed to tamper with, damage, or allow tampering or damage to the mileage readings of the Vehicle.
10.7. The Lessee is required to always lock the Vehicle and secure all its parts when leaving it unattended. The Lessee should not leave keys, cards, or other devices for locking or starting the Vehicle, nor documents for the Vehicle, inside the Vehicle when it is parked for a stop, parking, or due to technical breakdown or accident. Responsible storage of the key and vehicle registration document is essential, ensuring they are not left inside the vehicle when it's left or at unattended locations where they could be stolen.
10.8. The Lessee is responsible for making sure that all additional accessories provided by the Lessor, such as child seats, baby carriers, booster seats, snow chains, ski racks, and others, are properly secured and installed on the Vehicle. The Lessor is completely released from liability for damages resulting from improperly secured or installed accessories on the Vehicle.
10.9. The Lessee must not perform or allow any third party to perform any activities on the Vehicle of any kind, including repairs, unless prior written consent has been obtained from the Lessor. An exception to this rule applies to tire damage, where the Lessee must independently change the damaged tire with a spare or use an emergency repair kit for the damaged tire, and then promptly visit the nearest office of the Lessor for inspection.
10.10. The Lessee has the right to a Replacement Vehicle under the conditions of Article 11.8. In all other cases, the Lessee has the right to use a Replacement Vehicle only once.
10.11. The Lessee is not entitled to a Replacement Vehicle in the event of an accident or damage abroad, even if the fee according to Article 9.8 has been paid.
10.12. The Lessee is obligated to use the Replacement Vehicle entirely in accordance with the conditions of the use, specified in the Rental Agreement and the current General Terms and Conditions. The mileage covered by the Replacement Vehicle is added to the mileage of the original Vehicle for the purposes of calculating the "Overlimit Kilometers Fee" as per Article 9.9.
10.13. The Lessee may waive their right to a Replacement Vehicle. If the Lessee returns the damaged Vehicle to the Lessor before the expiration of the Rental Period according to the current General Terms and Conditions, it is considered that the Rental Agreement is terminated early. In this case, the provisions of Article 6.2 apply.
10.14. The Lessee expressly declares and agrees that by signing the Rental Agreement, they do not acquire any ownership rights over the Vehicle. The Lessee is obligated not to take any actions or inactions that affect or restrict the ownership rights of the Lessor over the Vehicle, or the rights of the Lessor concerning the Vehicle.
10.15. The Lessee has no right to retain the Vehicle or the Replacement Vehicle in connection with any claims and/or demands that the Lessee asserts against the Lessor.
10.16. The Lessee is required to return the Vehicle to the location specified in the Rental Agreement. If the Lessee returns the Vehicle to a location different from that specified in the Rental Agreement or any additional agreed location between the Parties, without notifying the Lessor as per the provisions of Article 7.3, then the Lessee owes the Lessor a "One-way Rental Fee" and an administrative fee as per Article 10.31, determined according to the rates in the Official Price List based on the location of pick-up and return of the Vehicle. Additionally, the Lessee is liable for the full cost of expenses incurred by the Lessor for accessing, moving, or transporting the Vehicle from that location to the nearest Lessor's location.
10.17. The Lessee must return the Vehicle to the Lessor no later than the date and time specified in the Rental Agreement. The Lessee owes the Lessor a Default fee for any delay in returning the Vehicle according to the Official Price List. Default fees are calculated and are payable until the Vehicle is returned to the Lessor as specified in these General Terms and Conditions. In all cases, the Vehicle must be returned during the Lessor's working hours. For the purposes of this provision, the working hours of the respective Lessor's office are indicated at www.toprentacar.bg/en/contacts. If the Vehicle is returned outside of working hours, the Lessee owes a "Late Return Fee" as stipulated in Article 9.3.
10.18. The Lessee must return the Vehicle with a full tank of fuel / minimum 80% charge of the electric battery. If upon return the Vehicle does not have a full tank of fuel / minimum 80% charge of the electric battery, the Lessee owes the Lessor default fee for each liter of fuel until reaching the full tank capacity of the Vehicle, respectively default fee for each kWh of electric energy until reaching 80% charge of the electric battery of the Vehicle, and an Administrative Fee according to Article 10.34.
10.19. The Lessee is obligated to return the vehicle in the condition it was received. If the vehicle is returned dirty and not cleaned, the Lessee owes penalty fee according to the Official Price List.
10.20. The Lessee is not allowed to exceed the agreed daily mileage limit specified in the Rentak Agreement. If upon returning the Vehicle to the Lessor after the end of the rental period or termination of the Rental Agreement, it is found that the actual mileage exceeds this limit, the Lessee owes the Lessor an excess mileage fee calculated according to the provisions of Article 9.9.
10.21. The Lessee is not permitted to take the Vehicle outside the borders of the Republic of Bulgaria without explicit authorization in a separate power of attorney. In case of violation, the Lessee shall pay penalty fee according to the Official Price List. The penalty fee is due for each individual country where the Vehicle is used without explicit authorization. In case of a claim from third parties against the Lessor for the period during which the rented vehicle was illegally taken outside the borders of the Republic of Bulgaria, the Lessee assumes financial responsibility for wrongfully caused damages. All additional coverages paid by the Lessee in this case are invalid, and they are fully liable.
10.22. The Lessee is responsible and obligated, at their own expense, to verify and comply with the rules and requirements for using the Vehicle in countries other than the Republic of Bulgaria.
10.23. The Lessee is obligated to cover all expenses related to transporting the rented vehicle to the Lessor's office in the event of an accident or damage, regardless of the cause of the incident, whether the Lessee is at fault or not, as well as in case of complete consumption of the fuel tank or the vehicle's battery.
10.24. The Lessee is obligated to inform the Lessor about all events that restrict or make it impossible to use the Vehicle for its intended purpose, especially in cases of damage to the Vehicle, its forcible confiscation and detention by competent authorities, immobilization or deregistration, theft, or any incident involving the Vehicle, regardless of fault. The Lessee must notify the Lessor immediately upon the occurrence of such events, but no later than 24 hours, at the telephone numbers +359 (0) 700 89 050 or +359 (0) 890 170 170. The Lessee must provide all facts, circumstances, and details (including names of witnesses, if any), and cooperate fully with the Police (Traffic Police) to obtain an incident written report. The Lessee agrees to take all necessary actions to mitigate, limit, and/or reduce damages to the Vehicle. At their own expense and responsibility, the Lessee must obtain any other documents required by the Lessor related to the incident and submit them within 3 days of the event. Additionally, the Lessee must provide the Vehicle for inspection and photographs by the Lessor, at a location specified by the Lessor, no later than the 3rd day after the incident. The Lessee is obliged to assist the Lessor in clarifying the circumstances of the event and determining damages suffered by the Lessor, including responding to inquiries, providing information and documents, and offering reasonable assistance in pre-trial and judicial proceedings. Providing incorrectly completed documents or documents submitted outside the specified deadlines will be considered as non-compliance. Failure to fulfill obligations and deadlines according to this clause makes the Lessee fully liable for all established damages and lost profits in accordance with these General Terms, even if fees have been paid according to Article 8.1.
10.25. If during the term of the rental agreement damage occurs to the specific vehicle due to fault, including mutual or unknown fault, and/or gross negligence on the part of the Lessee, requiring the vehicle to be taken to a service center, the Lessee shall be liable to pay a pre-agreed compensation to the Lessor. The compensation shall cover the period during which the vehicle was in the service center for repairs and could not be used for its intended purpose - to be rented out. The amount of compensation is determined by multiplying the number of days the vehicle stayed in the service center for repairs by the fixed daily penalty fee rate specified in the Official Price List for the specific vehicle class indicated by the corresponding Acriss code and period. The duration of stay shall be proved by protocols issued by the relevant authorities proving the date and time of the event causing the damage, as well as by signed protocols certifying the entry and exit of the vehicle from the auto service center, or its stay awaiting delivery of spare parts. The agreed compensation does not preclude the Lessor from claiming the actual value of the damages from the Lessee. By signing these General Terms, the Lessee agrees to the validity, liability, and method of determining the compensation due to damages caused to the Lessor, which occurred due to fault, including mutual or unknown fault, and/or gross negligence on the part of the Lessee, in this way failure to fulfill an obligation or responsibility is also present on Lessee's side.
10.26. In the event that the rented vehicle, subject-matter of the contract, is immobilized and/or its registration is terminated by the authorities due to the fault of the Lessee, the Lessee shall be liable to pay a pre-agreed compensation to the Lessor. The compensation shall be due for any immobilization or termination of the vehicle registration, or detention of the vehicle by the authorities, resulting from the Lessee 's failure to fulfill contractual obligations and/or comply with traffic regulations or other legislative acts. The compensation shall cover the period during which the vehicle was immobilized, detained, or had its registration terminated by the authorities and could not be used for its intended purpose - to be rented out. The amount of compensation is determined by multiplying the number of days the vehicle was immobilized by the fixed daily penalty fee rate specified in the Official Price List for the specific vehicle class indicated by the corresponding Acriss code, with the price list being an integral part of the General Terms of the Rental Agreement. The duration shall be documented by a signed document issued by the competent authorities. The agreed compensation does not preclude the Lessor from claiming the actual value of the damages from the Lessee. By signing these General Terms, the Lessee agrees to the validity, liability, and method of determining the compensation due to damages caused to the Lessor, which occurred due to fault and/or gross negligence on the part of the Lessee, in this way failure to fulfill an obligation or responsibility is also present on lessee's side. In this case, the Lessee also owes a penalty fee according to the Official Price List.
10.27. All expenses related to servicing the Vehicle to its initial condition, compliant with the requirements of these General Terms, are entirely borne by the Lessee. These penalty fees are determined by a service center authorized for the respective vehicle brand, as specified by the Lessor or a licensed automotive appraiser, unless they are listed in the Official Price List, in which case the Lessee pays the specified amount. These expenses are due in the following cases:
10.27.1. In the event of a traffic accident due to the fault of the Lessee, mutual fault, or unidentified fault, including accidents for which the Lessee has not provided a written statement issued by a competent police or traffic police authorities in accordance with the provisions of the Road Traffic Act legislation, or has provided a protocol in which no at-fault participant is entered or one without valid insurance.
10.27.2. For any damage caused to the Vehicle (including but not limited to damage to the tires, rims, chassis, or suspension, broken glass, or fueling with non-compliant fuel according to the manufacturer specification) that is not certified by a report from the Traffic Police, Police, or other competent authority, issued in accordance with the Road Traffic Act or other regulatory act, or another document confirming the occurrence of the event.
10.27.3. In the event of theft of parts from the Vehicle and its equipment, missing elements, or the absence of additional equipment or accessories.
10.27.4. Damages and losses resulting from driving the Vehicle under the influence of alcohol or other intoxicating substances.
10.27.5. When the vehicle is provided to a person other than the main and Additional drivers listed in the Rental Agreement, an unlicensed person, or a person under the influence of alcohol or other intoxicating substances.
10.27.6. In the event of theft of the Vehicle.
10.27.7. In the event of loss, destruction, theft, or failure to return the registration certificate, charging card (for electric vehicles), key, technical inspection certificate, third-party liability insurance policy, and/or license plate (registration number and other elements described in the Official Price List) of the vehicle, the Lessee shall owe not only the value specified by the Lessor for the abovementioned elements but also compensation for 5 days for the relevant period, in accordance with the Official Price List.
10.28. The Lessee is not permitted to use the Vehicle for:
10.28.1. towing other vehicles or trailers
10.28.2. participation in races, trainings, practices, or tests with the Rented vehicle.
10.28.3. passenger transfers
10.28.4. deliveries and Trading
10.28.5. transporting the vehicle with people hitchhiking, large, bulk, or other goods not permitted by the vehicle manufacturer.
10.28.6. driving on roads closed to public traffic, or those with a non-permanent or unsuitable surface, or under extreme conditions, or in a manner that poses a risk to road traffic safety.
10.28.7. subleasing for use in the form of rental, leasing, or by any other means to third parties.
10.28.8. transporting animals outside of special transport cages.
10.28.9. transporting inflammable substances, pollutants, items with a strong odor, drugs, weapons, easily flammable or explosive substances, as well as any other goods or items whose possession is prohibited by law, or for which possession or use is subject to legal sanction or a special authorization regime.
10.28.10. transporting illegally residing foreigners. In case of violation of any of the above rules, the Lessee shall pay a penalty fee in the amount specified in the Official Price List.
10.29. Smoking in the car is prohibited. If traces of smoking are found, the Lessee is liable to pay a penalty fee according to the Official Price List.
10.30. All fines, administrative penalties, sanctions, compensatory fees, and any similar obligations arising from or in connection with the use of the Vehicle under the Lessee Agreement are the responsibility of the Lessee.
10.31. For administering activities related to visits by the Lessor's team to a location other than the company's office due to fault or gross negligence on the part of the Lessee, the Lessee shall owe an Administrative Fee as specified in the Official Price List.
10.32. For administering activities related to fines, administrative penalties, sanctions, compensatory fees, and similar obligations, the Lessee owes the Lessor an Administrative Fee as specified in the Official Price List.
10.33. For administering activities related to repairs of damages or losses (theft, robbery, or destruction) to the Vehicle, the Lessee owes the Lessor an Administrative Fee as specified in the Official Price List.
10.34. For administering activities related to checking and refueling the Vehicle with fuel or electricity under the conditions of Article 10.18, the Lessee owes the Lessor an Administrative Fee as specified in the Official Price List.
10.35. The compensations, fees, and penalties provided in these General Terms and Conditions accumulate. The Lessor's right to claim a penalty fees in the cases provided in these General Terms and Conditions does not deprive them of the right to seek compensation from the Lessee for damages in a larger amount.
10.36. In the event of a traffic accident, damage, or theft of the rented vehicle, if the Lessee has complied with the Road Traffic Act, the provisions of these General Terms and Conditions, and has not paid the additional fee according to Article 8.1, they owe a penalty fee in the amount of the Security Deposit they have provided.
XI RIGHTS, OBLIGATIONS, AND LIABILITIES OF THE LESSOR
11.1. The Lessor guarantees the car class. In the event that the Lessor is unable to provide a car from the reserved class, they are obligated to provide a car from a higher class at their expense or cancel the reservation with a full refund of the prepayment made by the Lessee.
11.2. The Lessor guarantees that the provided car is in good technical condition, has all necessary documents, certificate for ownership, technical inspection certificate, third liability insurance policy, and paid road tax.
11.3. The Lessor must provide the reserved car for rent to the customer at the pre-agreed date and time, allowing for a normal delay for up to 30 minutes.
11.4. In case of a prepaid confirmed Reservation, the Lessor must wait for the customer to arrive within 4 hours after the agreed rental time. After this period, the Reservation is considered canceled and the provisions of Article 5.1 apply.
11.5. An exception applies to reservations made upon prior request at an address other than the Lessor's office address. In these cases, the Lessor must wait for the Lessee to arrive within 20 minutes after the agreed rental time. After this period, the Lessor is not obligated to wait for the Lessee. Nonetheless, the reservation will be held for up to 4 hours; after this time, the reservation is considered canceled and the provisions of Article 5.1 apply.
11.6. The Lessor reserves the right to refuse to provide their services to the Lessee due to safety reasons related to the vehicle and other technical grounds. In such cases, the Lessor is obliged to refund only the amounts paid by the Lessee for the service that was not provided, without any additional costs, fees, or penalties.
11.7. The Lessor is obligated to ensure peaceful and uninterrupted use of the Vehicle by the Lessee.
11.8. In case of a technical breakdown of the Vehicle due to factory defect or natural wear, resulting in the Vehicle being unfit for its intended use, the Lessor must provide a Replacement vehicle of a similar or higher class within 3 working days upon receipt of notification from the Lessee about the technical breakdown, at the nearest Lessor's office. If the technical breakdown immobilizes the Vehicle and prevents it from moving by its own to the Lessor's office, the Lessor shall provide a Replacement vehicle to the Lessee at the location of the technical breakdown. If the technical breakdown occurs outside the territory of the Republic of Bulgaria, the Lessor shall provide a Replacement vehicle to the Lessee on the Bulgarian side at the nearest border checkpoint to the location of the technical breakdown. Upon handing over the Replacement vehicle, the Lessee returns the damaged Vehicle to the Lessor. The costs for transporting the damaged Vehicle to the return location are entirely borne by the Lessee.
11.9. The Lessor's obligation to provide a Replacement vehicle under this section is waived if it is determined that the damage occurred due to improper use of the Vehicle by the Lessee.
11.10. If, due to reasons for which the Lessor is responsible, the provision of a Replacement vehicle in accordance with Article 8.3.4 and Article 8.4.3 is delayed beyond the specified periods, the Rental period is automatically extended by the duration of the delay.
11.11. The normal use of the Vehicle in terms of mileage is 150 km on average per day. If the distance covered exceeds the normal use of the vehicle, the Lessor reserves the right to terminate the provided service and to refuse service to Lessees who have exceeded the normal use established by the Lessor in previous rentals.
11.12. The Lessor has the right to block the starting of the engine of the rented vehicle in the following cases:
11.12.1. The vehicle crosses the border of a country for which the Lessor has not issued authorization documents under Article 9.8.
11.12.2. The rental period has expired.
11.12.3. The vehicle is moving at more than 30 km/h above the allowed maximum speed limit or poses a risk to road traffic safety.
11.12.4. The Lessee has not paid due amounts under the Rental Agreement (rent, security deposit, fees, administrative charges, penalties, and others) within the agreed timeframe.
11.12.5. The installed GPS system in the Vehicle is not transmitting a signal and has no connection with the Lessee. The Lessee is not exempted from their obligation to pay rent and other amounts during the period of temporary inability to use the Vehicle.
11.13. Under no circumstances shall the Lessor, respectively its employees/representatives, be liable for any indirect damages, loss or theft of personal belongings from the Vehicle, loss (direct/indirect/consequential) of profit/revenue, or expenses incurred by the Lessee, as well as damages suffered by the Lessee or third parties arising from or related to the use, inability to use, or delayed provision of the vehicle. These conditions also apply to the liability of the directors, representatives, and employees of the Lessor.
11.14. The Lessor does not owe any other compensation to the Lessee apart from those described in these General Terms and Conditions.
XII PROTECTION OF PERSONAL DATA (CONSENT FOR PROCESSING)
12.1. By signing the Rental Agreement and its General Terms and Conditions, which are an integral part of the individual contract concluded between the parties, the Lessee acknowledges being informed that: the Lessor processes the Lessee's personal data in accordance with all requirements of Regulation (EU) 2016/679 of the European parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), and applicable laws in the field of processing and protection of personal data in the Republic of Bulgaria
12.2. The vehicle is equipped with a GPS system. The Lessor has access to the data generated by this system. By signing the Rental Agreement, the Lessee consents to the processing of personal data collected through the GPS system in the vehicle.
12.3. When the Lessee uses the satellite navigation system or the infotainment system in the Vehicle, the Lessee is responsible for the information stored in these systems as a result of their use. The Lessor cannot guarantee the confidentiality or privacy of such information. In this regard, the Lessee must delete the information before returning the Vehicle to the Lessor. Failure to do so may allow the next user of the Vehicle to access this information.
12.4. Detailed information about the processing of the Lessee's personal data by the Lessor can be found at https://toprentacar.bg/en/privacy-policy
XIII DISCOUNTS AND LOYALTY PROGRAM
13.1. Any individual or legal entity registered on the lessor's website toprentacar.bg/en, who has used the company's services as a lessee, has the opportunity to receive additional discounts off the rental price according to the loyalty program "MyTop," hereinafter referred to as "MyTop."
13.2. My Top offers the following discounts, provided that the Lessee has not violated the General Terms and Conditions and has no outstanding obligations to the Lessor:
13.2.1. 3% of the rental price value for the 2nd Reservation,
13.2.2. 5% of the rental price value for the 3rd Reservation,
13.2.3. 10% of the rental price value for each 4th, 5th, and 6th Reservation,
13.2.4. 15% of the rental price value for each 7th and subsequent Reservation.
13.3. Every individual or legal entity registered on the lessor's website toprentacar.bg/en, who makes a Reservation through the company's website and pre-pays the full amount of the Rental Price, receives a discount of the daily rental price of the Car, excluding additional coverage and fees. No discount is applied in case of partial prepayment for the Reservation.
XIV CORRESPONDENCE
14.1. Unless otherwise expressly provided in these General Terms and Conditions, any notice, advance notice, communication, request, or other correspondence between the Parties regarding the Rental Agreement must be in writing and may be delivered in person, by registered mail or courier, or electronically to the correspondence addresses specified in the Rental Agreement.
14.2. Each notice is deemed received: (a) when delivered in person – on the day of delivery to the respective Party; (b) when sent by registered mail or courier – on the day of delivery indicated in the return receipt; and (c) when sent electronically – at the moment of its receipt in the recipient's information system.
14.3. Each Party shall promptly notify the other Party of any change in the contact details provided in the Rental Agreement. In the event of failure to fulfill this obligation, any correspondence sent to the respective Party's contact addresses, including electronically, shall be deemed duly and properly delivered and received by that Party.
XV MARKETING MESSAGES
15.1. The Lessor organizes various marketing activities and campaigns related to its operations, for which it sends relevant informational messages. These messages may only be sent through the Lessor's official channels, including email, Viber, SMS, Meta, and others. By signing these General Terms, the Lessee expressly consents to receiving such informational messages from the Lessor through the aforementioned official channels.
15.2. The Lessee may opt out of receiving commercial messages at any time by sending a message to the Lessor at office@toprentacar.bg
15.3. I object to receiving marketing emails and messages ▢

Допълнително оборудване и услуги Additional equipment and services	Цена на ден / Price per day	Максимална цена Maximum price
Допълнителен шофьор / Add. driver	8,21 лв. / 4,20 €	117,35 лв. / 60 €
Детско столче / Child seat	8,80 лв. / 4,50 €	117,35 лв. / 60 €
Помощно детско столче (бустър) / Booster	6,85 лв. / 3,50 €	78,23 лв. / 40 €
Кабели/ вериги за сняг (закупуване – остават за клиента) Cables/ snow chains (purchase – remain with the customer)	68,45 лв. еднократна такса 35 € one-time fee	-
Mobile WiFi HOTSPOT	5,87 лв. / 3 €	-
Млад шофьор / Young driver	16,43 лв. / 8,40 €	-
Prepaid pack 25 GB	18,58 лв. еднократна такса 9,50 € one-time fee	-
Летищна такса / Airport location fee	% от цената на наема, не по-малко от 24 € – еднократна такса % of the rental price, not less than 24 € – one-time fee	-
Такса „Промяна“ / "Stay Flexi" fee	% от цената на наема, не по-малко от 6 € – еднократна такса % of the rental price, not less than 6 € – one-time fee	-
Връщане на терминала / In terminal drop off	39,12 лв. еднократна такса 20 € one-time fee	-

Клас автомобил – ACRISS код Car class – ACRISS code	Такса предплатено гориво/електроенергия Prepaid fuel/electricity fee
EDAE	29,34 лв. / 15 €
HDAE, DDAE, CDAE	48,90 лв. / 25 €
EDMR, MKMR, L_PROM, L_EDMR	136,91 лв. / 70 €
ECMR, EWMR, IDAH, IWAH, DFAR, HDMR, HDMV, HDAV, HDAH, HDAR, HZMV, HZAR, HZAV, CFAV, PDAR	146,69 лв. / 75 €
L_EDMV, L_IFMR, L_IVMR	156,47 лв. / 80 €
CDMR, DDMV, IDMR, IVMR, FVMD, CDAR, CWAR, DDAV, CFAR, CTAR, FVAR, EKMD, EKMR	166,25 лв. / 85 €
RFBR, SFAR, L_EWMR, L_IDAR	176,02 лв. / 90 €
IFAR	195,58 лв. / 100 €
FWAR, FDAR, FDAD, LDAR, WDAR, L_FWMR, L_IWAR, L_FDAR	215,14 лв. / 110 €
FFAD	244,48 лв. / 125 €
FVMR, CKMR	254,26 лв. / 130 €
IKMR	273,82 лв. / 140 €

Покрития / Protection types
Клас автомобил – ACRISS код / Car class – ACRISS code	Такса / Charge TOP PROTECTION	Клас автомобил – ACRISS код / Car class – ACRISS code	Такса / Charge PREMIUM PROTECTION
Предлага се за всички класове автомобили с изключение на MKMR, EKMR, EDKM, CKMR, IKMR / Available for all car classes except MKMR, EKMR, EDKM, CKMR, IKMR	Стойността на покритието се определя в зависимост от класа на автомобила и продължителността на наемния период. / The value of the coverage is determined depending on the class of the car and the duration of the rental period.	Предлага се за всички класове автомобили с изключение на MKMR, EKMR, EDKM, CKMR, IKMR / Available for all car classes except MKMR, EKMR, EDKM, CKMR, IKMR	Стойността на покритието се определя в зависимост от класа на автомобила и продължителността на наемния период. / The value of the coverage is determined depending on the class of the car and the duration of the rental period.

Депозити / Deposits
Клас автомобил – ACRISS код / Car class – ACRISS code	Депозит по кредитна карта без закупено доп. покритие / Deposit by credit card without purchased add. coverage	Депозит по карта при закупено доп. покритие / Deposit by card when purchased add. coverage TOP PROTECTION	Депозит по карта при закупено доп. покритие / Deposit by card when purchased add. coverage PREMIUM PROTECTION
MCAE, EDAE, L_EDMR, L_PROM, L_EDMV, L_EWMR	800 лв. / 400 €	200 лв. / 100 €	60 лв. / 30 €
ECMR, EDMR, HZMV, HDMV, HZAR, HZAV, HDAR	960 лв. / 480 €	240 лв. / 120 €	60 лв. / 30 €
L_IFMR, L_IVMR	1200 лв. / 600 €	300 лв. / 150 €	60 лв. / 30 €
HDMR, HDAV, HDAE, L_FWMR, L_IDAR, L_FDAR, L_IWAR	1600 лв. / 800 €	400 лв. / 200 €	60 лв. / 30 €
CDMR, DDMV, IDMR, IVMR, HDAH	2000 лв. / 1000 €	500 лв. / 250 €	60 лв. / 30 €
CDAR, CWAR, DDAV, CFAV, CFAR, DFAR, IDAH, IWAH, FDAR, DDAE, CDAE	2400 лв. / 1200 €	600 лв. / 300 €	60 лв. / 30 €
FVMD, FVMR, CTAR, FDAD, FWAR, SFAR, IFAR, RFBR, PDAR, FVAR	3200 лв. / 1600 €	800 лв. / 400 €	60 лв. / 30 €
LDAR, FFAD	3200 лв. с кредитна карта / 1600 € by credit card	800 лв. с кредитна карта / 400 € by credit card	60 лв. / 30 €
WDAR	4000 лв. с кредитна карта / 2000 € by credit card	1000 лв. с кредитна карта / 500 € by credit card	60 лв. / 30 €
MKMR	-	400 лв. / 200 €	-
EKMR, EKMD	-	600 лв. / 300 €	-
CKMR	-	800 лв. / 400 €	-
IKMR	-	1000 лв. / 500 €	-

Cross Border
Клас автомобил – ACRISS код Car class – ACRISS code	Административна такса Administrative fee	Депозит по кредитна карта без закупено доп. покритие / Deposit by credit card without purchased add. coverage	Депозит по карта при закупено доп. покритие / Deposit by card when purchased add. coverage TOP PROTECTION	Депозит по карта при закупено доп. покритие / Deposit by card when purchased add. coverage PREMIUM PROTECTION
EDAE, L_EDMV	156,47 лв. / 80 €	1600 лв. / 800 €	400 лв. / 200 €	60 лв. / 30 €
ECMR, EDMR, HDMR, HZMV, HDMV, HZAR, HZAV, HDAR	156,47 лв. / 80 €	1920 лв. / 960 €	480 лв. / 240 €	60 лв. / 30 €
L_IFMR, L_IVMR	176,02 лв. / 90 €	2400 лв. / 1200 €	600 лв. / 300 €	60 лв. / 30 €
HDAV	176,02 лв. / 90 €	3200 лв. / 1600 €	800 лв. / 400 €	60 лв. / 30 €
HDAH	176,02 лв. / 90 €	4000 лв. / 2000 €	1000 лв. / 500 €	60 лв. / 30 €
CDAR, CWAR	176,02 лв. / 90 €	4800 лв. / 2400 €	1200 лв. / 600 €	60 лв. / 30 €
HDAE, L_IDAR	195,58 лв. / 100 €	3200 лв. / 1600 €	800 лв. / 400 €	60 лв. / 30 €
CDMR, DDMV, IDMR,	195,58 лв. / 100 €	4000 лв. / 2000 €	1000 лв. / 500 €	60 лв. / 30 €
DDAV, CFAV	195,58 лв. / 100 €	4800 лв. / 2400 €	1200 лв. / 600 €	60 лв. / 30 €
IVMR	215,14 лв. / 110 €	4000 лв. / 2000 €	1000 лв. / 500 €	60 лв. / 30 €
CFAR, DFAR, IDAH, IWAH, CDAE, DDAE	234,70 лв. / 120 €	4800 лв. / 2400 €	1200 лв. / 600 €	60 лв. / 30 €
CTAR	234,70 лв. / 120 €	6400 лв. / 3200 €	1600 лв. / 8000 €	60 лв. / 30 €
FDAR	254,26 лв. / 130 €	4800 лв. / 2400 €	1200 лв. / 600 €	60 лв. / 30 €
FVMR, FVMD, FDAD, FWAR, FVAR, SFAR, IFAR, RFBR	254,26 лв. / 130 €	6400 лв. / 3200 €	1600 лв. / 800 €	60 лв. / 30 €
PDAR	312,93 лв. / 160 €	6400 лв. / 3200 €	1200 лв. / 800 €	60 лв. / 30 €
LDAR, FFAD	312,93 лв. / 160 €	6400 лв. с кредитна карта / 3200 € by credit card	1600 лв. с кредитна карта / 800 € by credit card	60 лв. / 30 €
WDAR	312,93 лв. / 160 €	8000 лв. с кредитна карта / 4000 € by credit card	2000 лв. с кредитна карта / 1000 € by credit card	60 лв. / 30 €
MKMR	156,47 лв. / 80 €	-	800 лв. / 400 €	-
ЕKMR	176,02 лв. / 90 €	-	1200 лв. / 600 €	-
CKMR	215,14 лв. / 110 €	-	1600 лв. / 800 €	-
IKMR	254,26 лв. / 130 €	-	2000 лв. / 1000 €	-

Доставки / Deliveries
Дестинация / Destination	Сума / Amount	Дестинация / Destination	Сума / Amount
София – Летище / Sofia – Airport	0 лв. / 0 €	Каварна / Kavarna	68,45 лв. / 166,25 лв. / 35 € / 85 €
София – Доставка до адрес / Sofia – Address delivery	48,90 лв. / 25 €	Китен / Kiten	127,13 лв. / 65 €
Пловдив – Летище / Plovdiv – Airport	0 лв. / 0 €	Кранево / Kranevo	29,34 лв. / 48,90 лв. / 15 € / 25 €
Пловдив – Офис / Plovdiv – Office	0 лв. / 0 €	Несебър / Nessebar	19,56 лв. / 39,12 лв. / 10 € / 20 €
Пловдив – Доставка до адрес / Plovdiv – Address delivery	29,34 лв. / 15 €	Обзор / Obzor	19,56 лв. / 78,23 лв. / 10 € / 40 €
Варна – Летище / Varna – Airport	0 лв. / 0 €	Пампорово / Pamporovo	156,47 лв. / 80 €
Варна – Офис / Varna – Office	0 лв. / 0 €	Поморие / Pomorie	19,56 лв. / 39,12 лв. / 10 € / 20 €
Варна – Доставка до адрес / Varna – Address delivery	29,34 лв. / 15 €	Приморско / Primorsko	78,23 лв. / 40 €
Бургас – Летище / Burgas – Airport	0 лв. / 0 €	Равда / Ravda	19,56 лв. / 39,12 лв. / 10 € / 20 €
Бургас – Офис / Burgas – Office	0 лв. / 0 €	Русе / Ruse	215,14 лв. / 110 €
Бургас – Доставка до адрес / Burgas – Address delivery	29,34 лв. / 15 €	Св. св. Константин и Елена / Sts. Constantine and Helena	19,56 лв. / 29,34 лв. / 10 € / 15 €
Албена / Albena	29,34 лв. / 48,90 лв. / 15 € / 25 €	Св. Влас / St. Vlas	19,56 лв. / 39,12 лв. / 10 € / 20 €
Ахелой / Aheloy	19,56 лв. / 39,12 лв. / 10 € / 20 €	Синеморец / Sinemorets	117,35 лв. / 60 €
Ахтопол / Ahtopol	117,35 лв. / 60 €	Сливен / Sliven	166,25 лв. / 85 €
Балчик / Balchik	39,12 лв. / 78,23 лв. / 20 € / 40 €	Слънчев бряг / Sunny Beach	19,56 лв. / 39,12 лв. / 10 € / 20 €
Банско / Bansko	195,58 лв. / 100 €	Слънчев ден / Sunny Day	19,56 лв. / 29,34 лв. / 10 € / 15 €
Благоевград / Blagoevgrad	156,47 лв. / 80 €	Созопол / Sozopol	19,56 лв. / 48,90 лв. / 10 € / 25 €
Боровец / Borovets	156,47 лв. / 80 €	Стара Загора / Stara Zagora	136,91 лв. / 70 €
Бяла / Byala	19,56 лв. / 78,23 лв. / 10 € / 40 €	Търговище / Targovishte	166,25 лв. / 85 €
Велико Търново / Veliko Tarnovo	215,14 лв. / 110 €	Хасково / Haskovo	136,91 лв. / 70 €
Габрово / Gabrovo	215,14 лв. / 110 €	Шумен / Shumen	117,35 лв. / 60 €
Добрич / Dobrich	97,79 лв. / 50 €	Атина – Гърция / Athens – Greece	684,54 лв. / 350 €
Елените / Elenite	19,56 лв. / 39,12 лв. / 10 € / 20 €	Солун – Гърция / Thessaloniki – Greece	586,75 лв. / 300 €
Златни пясъци / Golden Sands	19,56 лв. / 29,34 лв. / 10 € / 15 €	Букурещ – Румъния / Bucharest – Romania	684,54 лв. / 350 €

*Всички локации, за които доставките имат посочени две стойности, се отнасят за летен/ зимен сезон. Летният сезон е с период от 01.05 до 30.09, зимният сезон – от 01.10 до 30.04, освен ако друго не е посочено в информацията за офиса, обслужващ дестинцията. / All locations for which deliveries have two values are for summer/winter season. The summer season is from 01.05 to 30.09, the winter season is from 01.10 to 30.04, unless otherwise stated in the information about the office serving the destination.

Еднопосочен наем / One-way rental
Наемане – Връщане / Renting – Returning	Сума / Amount	Наемане – Връщане / Renting – Returning	Сума / Amount
София, кв. Младост – Летище София / Sofia, Mladost district – Sofia Airport	39,12 лв. / 20 €	София, Централен офис – Летище София / Sofia, Head Office – Sofia Airport	39,12 лв. / 20 €
София – Албена / Sofia – Albena	361,83 лв / 185 €	Бургас – Албена / Burgas – Albena	215,14 лв. / 110 €
София – Ахтопол / Sofia – Ahtopol	410,72 лв. / 210 €	Бургас – Ахтопол / Burgas – Ahtopol	117,35 лв. / 60 €
София – Бургас / Sofia – Burgas	293,37 лв. / 150 €	Бургас – Банско / Burgas – Bansko	488,96 лв. / 250 €
София – Банско / Sofia – Bansko	195,58 лв. / 100 €	Бургас – Боровец / Burgas – Borovets	488,96 лв. / 250 €
София – Боровец / Sofia – Borovets	156,47 лв. / 80 €	Бургас – Бяла / Burgas – Byala	244,48 лв. / 125 €
София – Благоевград / Sofia – Blagoevgrad	156,47 лв. / 80 €	Бургас – Варна / Burgas – Varna	166,25 лв. / 85 €
София – Букурещ / Sofia – Bucharest	997,47 лв. / 510 €	Бургас – Златни пясъци / Burgas – Golden Sands	195,58 лв. / 100 €
София – Варна / Sofia – Varna	312,93 лв. / 160 €	Бургас – Обзор / Burgas – Obzor	244,48 лв. / 125 €
София – Велико Търново / Sofia – Veliko Tarnovo	528,07 лв. / 270 €	Бургас – Пловдив / Burgas – Plovdiv	215,14 лв. / 110 €
София – Габрово / Sofia – Kavarna	381,39 лв. / 195 €	Бургас – Поморие / Burgas – Pomorie	39,12 лв. / 20 €
София – Каварна / Sofia – Kavarna	410,72 лв. / 210 €	Бургас – Приморско / Burgas – Primorsko	78,23 лв. / 40 €
София – Китен / Sofia – Kiten	371,61 лв. / 190 €	Бургас – Равда / Burgas – Ravda	39,12 лв. / 20 €
София – Несебър / Sofia – Nessebar	332,49 лв. / 170 €	Бургас – Свети Влас / Burgas – St. Vlas	39,12 лв. / 20 €
София – Обзор / Sofia – Obzor	391,17 лв. / 200 €	Бургас – Слънчев Бряг / Burgas – Sunny Beach	39,12 лв. / 20 €
София – Пампорово / Sofia – Pamporovo	322,71 лв. / 165 €	Бургас – Созопол / Burgas – Sozopol	48,90 лв. / 25 €
София – Пловдив / Sofia – Plovdiv	166,25 лв. / 85 €	Варна – Албена / Varna – Albena	48,90 лв. / 25 €
София – Плевен / Sofia – Pleven	195,58 лв. / 100 €	Варна – Балчик / Varna – Balchik	78,23 лв. / 40 €
София – Приморско / Sofia – Primorsko	371,61 лв. / 190 €	Варна – Бяла / Varna – Byala	78,23 лв. / 40 €
София – Поморие / Sofia – Pomorie	332,49 лв. / 170 €	Варна – Добрич / Varna – Dobrich	97,79 лв. / 50 €
София – Русе / Sofia – Ruse	528,07 лв. / 270 €	Варна – Каварна / Varna – Kavarna	97,79 лв. / 50 €
София – Синеморец / Sofia – Sinemorets	410,72 лв. / 210 €	Варна – Камчия / Varna – Kamchiya	58,67 лв. / 30 €
София – Солун / Sofia – Thessaloniki	586,75 лв. / 300 €	Варна – Кранево / Varna – Kranevo	48,90 лв. / 25 €
София – Созопол / Sofia – Sozopol	342,27 лв. / 175 €	Варна – Китен / Varna – Kiten	244,48 лв. / 125 €
София – Стара Загора / Sofia – Stara Zagora	303,15 лв. / 155 €	Варна – Несебър / Varna – Nessebar	205,36 лв. / 105 €
София – Слънчев бряг / Sofia – Sunny Beach	332,49 лв. / 170 €	Варна – Обзор / Varna – Obzor	78,23 лв. / 40 €
София – Свети Влас / Sofia – St. Vlas	332,49 лв. / 170 €	Варна – Поморие / Varna – Pomorie	205,36 лв. / 105 €
София – Слънчев ден / Sofia – Sunny Day	342,27 лв. / 175 €	Варна – Приморско / Varna – Primorsko	244,48 лв. / 125 €
София – Търговище / Sofia – Targovishte	479,18 лв. / 245 €	Варна – Русе / Varna – Ruse	215,14 лв. / 110 €
София – Хасково / Sofia – Haskovo	303,15 лв. / 155 €	Варна – Търговище / Varna – Targovishte	166,25 лв. / 85 €
София – Шабла / Sofia – Shabla	430,28 лв. / 220 €	Варна – Шабла / Varna – Shabla	117,35 лв. / 60 €
София – Шкорпиловци / Sofia – Shkorpilovtsi	391,17 лв. / 200 €	Варна – Шумен / Varna – Shumen	117,35 лв. / 60 €

*При връщане на автомобил в офисa ни на Летище София се начислява допълнителна такса „In terminal drop off“ за връщане на Tерминала в размер на 20 €. / When returning a car to our office at Sofia Airport, an additional "In terminal drop off" fee of € 20 is charged for returning the car to the Terminal.

Акрис код / Клас автомобил Acriss code / Car class	ECMR, EDMR, EWMR, CFMR, MKMR, L_EDMR, L_EDMV, L_EWMR, L_EDAR, L_PROM	HDMV, HDMR, HDMD, HZMV, CFAV, CDMR, IDMR, IVMR, EDAR, HDAR, HZAR, HZAV, DDMV, DDAV, CDAR, HDAV, CWAR, IDAR, EDAE, EKMR, DFAV, MCAE, EKMD, HDAH, L_FWMR, L_IFMR, L_IVMR, L_IDAR, L_FDAR, L_IWAR	FVMR, FWMR, FVMD, CFAR, DFAR, IDAH, IWAH, FDAR, FWAR, SFAR, RFBR, IFAR, PDAR, HDAE, CKMR, IKMR, CTAR, FDAD, FVAR	FFAD, LDAR, WDAR, CDAE, DDAE, UFAR
Пастиране на елемент / Detail polishing	117,35 лв. / 60 €	136,91 лв. / 70 €	156,47 лв. / 80 €	176,02 лв. / 90 €
Дълбока драскотина, нарушен слой боя, нарушено лаково покритие на едрогабаритен елемент / Deep scratch, broken paint layer, damaged varnish coating of large-sized element	391,17 лв. / 200 €	430,28 лв. / 220 €	508,52 лв. / 260 €	586,75 лв. / 300 €
Дълбока драскотина, нарушен слой боя, нарушено лаково покритие на малогабаритен елемент / Deep scratch, broken paint layer, damaged varnish coating of small-sized element	195,58 лв. / 100 €	215,14 лв. / 110 €	254,26 лв. / 130 €	293,37 лв. / 150 €
Деформация на едрогабаритен елемент / Deformation of a large-sized element	547,63 лв. / 280 €	625,87 лв. / 320 €	704,10 лв. / 360 €	821,45 лв. / 420 €
Липси, нарушена цялост на елемент, увреждане на стъклата, хромирани елементи, уплътнения, емблеми, решетки, маски, светлини, огледала, шаси и ходова част / Missing, broken element integrity, damage to glass, chrome elements, seals, emblems, grills, masks, lights, mirrors, chassis and running gear	Стойност след оценка на щетата в официален за марката сервиз или от упълномощен от управителя служител/лицензиран автоексперт
Силно замърсен интериор, намокрен интериор, петна по интериора, необходимост от пране, пясък в купето или багажника, остатъци от храна, тютюнопушене, превозване на животни извън клетка / Very dirty interior, wet interior, stains on the interior, need for laundry, sand in the cabin or boot, food leftovers, smoking, transport of animals outside the cage	97,79 лв. / 50 €	97,79 лв. / 50 €	136,91 лв. / 70 €	136,91 лв. / 70 €
Загуба, кражба или унищожаване на ключове / Loss, theft or damage of keys	684,54 лв. / 350 €	782,33 лв. / 400 €	880,12 лв. / 450 €	1075,71 лв. / 550 €
Ценоразпис при престой на автомобил в сервиз, задържане и/или спиране от движение от органите на МВР, прекратяване на регистрацията на автомобила или други причини, възпрепятстващи неговото използване, за извършване основната дейност на фирмата, поради вина на НАЕМАТЕЛЯ / Price list for stay of a car in a repair service station, impounded and/or stopped from moving by the authorities of the Ministry of Interior, termination of the car's registration or other reasons preventing its use, for carrying out the main activity of the company, due to the RENTER's fault
Период 1 (01.05 – 30.09) / Цена на ден Period 1 (01.05 – 30.09) / Price per day	48,90 лв. / 25 €	68,45 лв. / 35 €	97,79 лв. / 50 €	136,91 лв. / 70 €
Период 2 (01.10 – 30.04) / Цена на ден Period 2 (01.10 – 30.04) / Price per day	29,34 лв. / 15 €	39,12 лв. / 20 €	58,67 лв. / 30 €	97,79 лв. / 50 €

*Всички посочени цени важат за един елемент. / All prices apply to one item.

*Административна такса от 117,35 лв. / 60 € е дължима във всички случаи на щети, независимо от вината. Посочените стойности не покриват разходите за отстраняване на щети по интериора на автомобила (тапицерия, табло, седалки и др.) При наличие на щети по интериора, те се заплащат след оценка от официален сервиз плюс административна такса. Таксите за деформация се прилагат, само и единствено ако увреденият детайл подлежи на ремонт и не е нарушена цялостта му. Във всички други случаи на деформация на малогабаритен елемент стойността се определя след оценка в официален или доверен сервиз или от упълномощен от управителя служител.Administrative fee of BGN 117.35 / € 60 is due in all cases of damages, regardless of the fault (under Art. 31). / The indicated fees do not cover the costs for repairing the damages to the interior of the car (upholstery, dashboard, seats, etc.). If there are any damages to the interior, they shall be paid after their evaluation by an official repair service station plus an administrative fee. Deformation charges apply only if the damaged part is repairable and its integrity is not compromised. In all other cases of deformation of a small element, the value is determined after evaluation in an official or trusted service or by an employee authorized by the manager

В случай, че ремонтът на автомобила е по-скъп заради специфична боя, марка, модел, по-висок клас или щета, която не е посочена в този ценоразпис – съответното обезщетение се определя от упълномощен от управителя служител. Освен таксите за щети НАЕМАТЕЛЯТ е длъжен да заплати и разходи за пътна помощ или транспорт до сервиза и обратно, наем за дните на ремонт по официалната ценова листа на НАЕМОДАТЕЛЯ и съответната административна такса.
In the event that the care repair is more expensive due to a speciﬁc paint, brand, model, higher class or damage that is not speciﬁed in the price list - the relevant compensation is determined by an employee authorized by the manager. In addition to the fees for damages, the RENTER shall pay the costs of road assistance or transportation to the repair service station and back, rental price for the days of repair according to the oﬃcial price list of the OWNER and the relevant administrative fee.

*Щети по автомобили, чиито Акрис кодове не попадат в ценоразписа, следва да бъдат индивидуално оценени в оторизиран сервиз или фирма за инспекция на превозни средства.
*Damage to cars which Acriss codes are not included in the price list should be individually evaluated by an authorized repair service center or vehicle inspection company.

Дефиниции:
- Едрогабаритен елемент (ЕЕ) – външни елементи част от каросерията на автомобила. За ЕЕ се считат: врати, калници, брони, капаци, прагове, колонки, таван.
- Малогабаритен елемент (МЕ) – външни елементи част от едрогабаритните елементи на автомобила. За МЕ се считат: пластмасови вежди и лайсни, капачка за резервоар, капачка в броня, капачки на огледала, дръжки на врати, спойлер/дифузьор.

Definitions:
- Large-sized element (LE) – external elements part of the car body. The following are considered LE: doors, mudguards, bumpers, hoods, thresholds, pillars, ceiling.
- Small-sized element (SE) – external elements part of the large-sized elements of the car. SE considered: plastic eyebrows and moldings, tank cap, bumper cap, mirror caps, door handles, spoiler/diffuser

Оборудване, аксесоари и други / Equipment, accessories and more
Загуба, кражба, увреждане или унищожаване / Loss, theft, damage or destruction:
Загубен ДКН 1 бр. / Lost vehicle number plate 1 pc	586,75 лв. / 300 €	Компресор за гуми / Tire compressor	195,58 лв. / 100 €
Повреден ДКН (за смяна) 1 бр. / Damaged number plate (for replacement) 1 pc.	293,37 лв. / 150 €	Пяна за ремонт на гума / Tire repair foam	195,58 лв. / 100 €
Свидетелство за регистрация / Certificate of registration	586,75 лв. / 300 €	Стелки оригинални / Original mats	136,91 лв. / 70 €
Полица за „Гражданска отговорност“ / Third party liability	195,58 лв. / 100 €	Стелки гумени / Rubber mats	48,90 лв. / 25 €
Знак за технически преглед / Technical inspection symbols	195,58 лв. / 100 €	Нерегламентирано разбрандиране – лек автомобил / Unauthorized removal of car branding	97,79 лв. / 50 €
Билет/Карта за паркинг летище / Airport Parking Ticket/Card	117,35 лв. + паркинг престой / 60 € + parking stay	Нерегламентирано разбрандиране / Unauthorized removal of car branding – MKMR, EKMR	391,17 лв. / 200 €
SD карта за навигация / SD navigation card	352,05 лв. / 180 €	Нерегламентирано разбрандиране / Unauthorized removal of car branding – CKMR, FVMR	586,75 лв. / 300 €
WI-FI рутер / WI-FI router	195,58 лв. / 100 €	Нерегламентирано разбрандиране / Unauthorized removal of car branding – IKMR	782,33 лв. / 400 €
Детско столче / Child seat	254,26 лв. / 130 €	Пера за чистачки / Wiper blades	48,90 лв. / 25 €
Детска седалка/бустер / Booster	117,35 лв. / 60 €	Счупена табла на регистрационен номер / Broken registration number plate	39,12 лв. / 20 €
Укрепващи колани (за 1 бр.) / Reinforcement belts (for 1 pc.)	39,12 лв. / 20 €	Мобилно зарядно устройство за електромобил 3.7 kW Шуко към Тип 2 / Mobile charger for electric car 3.7 kW Schuko to Type 2	586,75 лв. / 300 €
Авариен комплект / Emergency kit	78,23 лв. / 40 €	Кабел за зареждане на електромобил Тип 2 към Тип 2 / Cable for charging an electric car Type 2 to Type 2	586,75 лв. / 300 €
Кора за багажник – според класа / Boot liner – according to the car class	293,37 лв. – 586,75 лв. 150 – 300 €	Мобилна зарядна станция за електромобил 22 kW, трифазна с 3 бр. преходници / Mobile charging station for electric car 22 kW, three-phase with 3 pcs. adapters	2542,58 лв. / 1300 €
Крик/ключ за джанта/ кука за теглене / Jack/wheel wrench/ towing hook	97,79 лв. / 50 €
*Всички други липси се калкулират индивидуално след оценка от официален сервиз, за конкретната марка автомобил. / All other shortages are calculated individually after assessment by an official service, for the specific car brand.

Гуми и джанти / Tires and wheels
Размер Size	Увредена гума категория 1 / за ремонт / - 1 бр. Damaged tyre category 1 /for repair/ – 1 pc.	Увредена гума категория 2 / за подмяна / - 1 бр. Damaged tyre category 2 /for replacement/ – 1 pc.	Увредена стоманена джанта категория 1 / за ремонт / - 1 бр. Damaged steel rim category 1 /for repair/ – 1 pc.	Увредена стоманена джанта категория 2 / за подмяна / - 1 бр. Damaged steel rim category 2 /for replacement/ – 1 pc.	Увредена алуминиева джанта категория 1 /за ремонт/ - 1 бр. Damaged aluminum rim category 1 /for repair/ - 1 pc.	Увредена алуминиева джанта категория 2 /за подмяна/ - 1 бр. Damaged aluminum rim category 2 /for replacement/ - 1 pc.
14"	48,90 лв. / 25 €	176,02 лв. / 90 €	117,35 лв. / 60 €	176,02 лв. / 90 €	-	-
15"	48,90 лв. / 25 €	254,26 лв. / 130 €	156,47 лв. / 80 €	234,70 лв. / 120 €	-	-
16"	48,90 лв. / 25 €	352,05 лв. / 180 €	156,47 лв. / 80 €	332,49 лв. / 170 €	684,54 лв. / 350 €	1369,08 лв. / 700 €
17"	78,23 лв. / 40 €	430,28 лв. / 220 €	-	-	782,33 лв. / 400 €	1564,66 лв. / 800 €
18"	78,23 лв. / 40 €	508,52 лв. / 260 €	-	-	880,12 лв. / 450 €	1760,25 лв. / 900 €
19"	78,23 лв. / 40 €	586,75 лв. / 300 €	-	-	977,92 лв. / 500 €	1955,83 лв. / 1000 €
*Ремонт и подмяна на алуминиеви джанти от класовете: HDMV, HDAR, HDMR, HDMD, HDAV, HZAR, HZAV, CFAV, DFAR, IWAH, CDAR, PDAR, LDAR, WDAR, CDMR, CWAR, HDAH, DDMV, FVAR, FVMD се заплащат в двойно по-нисък размер. / Repair and replacement of aluminum rims of the classes: HDMV, HDAR, HDMR, HDMD, HDAV, CFAV, DFAR, IWAH, CDAR, PDAR, LDAR, WDAR, CDMR, CWAR, HDAH, DDMV, FVAR, FVMD are paid at double the lower rate.

Увреден/загубен тас Damaged/lost hubcap
Вид / Type	Стойност за 1 бр. Value for 1 pc.
Оригинален Original	234,70 лв. / 120 €
Неоригинален Unoriginal	58,67 лв. / 30 €

При липсващо гориво се заплaща сума по съотвения ценоразпис / In case of missing fuel, an amount is paid according to the relevant price list
Цена липсващо гориво Price missing fuel	2,93 лв./литър 1,5 € / liter
Цена липсваща електроенергия Price missing electricity	0,98 лв./ kWh 0,50 €/kWh
Административна такса Administrative fee	29,34 лв. 15 €

Забавяне на връщане на автомобил / Late car return policy
Закъснение / Being late	Такса / Fee
До 1 ч. Up tp 1 hour	Прилага се еднократна такса (ЕТ) съгласно периода: Период 1 (01.05-30.09) – 70,41 лв. / 36 € Период 2 (01.10-30.04) – 35,20 лв. / 18 € One-time fee (OTF) is applied according to the period: Period 1 (01.05-30.09) – BGN 70.41 / € 36 Period 2 (01.10-30.04) – BGN 35.20 / € 18	Такса „Късно обслужване“ – прилага се при обслужванена резервации в часове извън посочените в интернет страницата на дружеството “Late service’’ fee – applies when servicing reservations at times other than those indicated on the company's website	54,76 лв. / 28 €
От 1 до 4 ч. From 1 to 4 hour	ЕТ + 1 наемен ден + доп. такси OTF + 1 rental day + add. fees	Обслужване на Национални празници в работно време (Великден, Коледа от 24.12. до 25.12., Нова година 01.01) Working on National holidays during working hours (Easter, Christmas from 24.12 to 25.12., New Year 01.01)
От 4 до 24 ч. From 4 to 24 hours	ЕТ + 2 наемни дни + доп. такси OTF + 2 rental days + add. fees
Над 24 ч. Over 24 hours	Всеки следващ ден – ЕТ + 2 наемни дни + доп. такси Each subsequent day – OTF + 2 rental days + add. fees
*Заплащането на такса за закъснение не покрива евентуална такса „Късно обслужване“ и допълнително направени разходи от НАЕМОДАТЕЛЯ във връзка с връщането на наетия автомобил след посоченото време в договора. / The payment of a late fee does not cover any "Late Service" fee and additional costs incurred by the LESSOR in connection with the return of the rented car after the time specified in the contract

Неустойки / Penalties
Неустойка съгласно членове: 10.21, 10.27.5, 10.28.1, 10.28.2, 10.28.3, 10.28.4, 10.28.5, 10.28.5, 10.28.6, 10.28.7, 10.28.9 – на 586,75 лв. / 300 € за всяко едно нарушение. Неустойка съгласно чл. 10.28.10 – 5867,49 лв. / 3000 € Неустойка съгласно чл. 10.26 – 977,92 лв. / 500 € Penalty according to articles: 10.21, 10.27.5, 10.28.1, 10.28.2, 10.28.3, 10.28.4, 10.28.5, 10.28.5, 10.28.6, 10.28.7, 10.28.8, 10.28.9 – on 300 € / BGN 586.75 for each violation. Penalty according to Art. 10.28.10 – 3000 € / BGN 5867.49 Penalty according to Art. 10.26 – 500 € / BGN 977.92 Такса „ПОСЕЩЕНИЕ“ посещение съгласно чл. 9.10 - 0,98 лв. / 0,50 € на км. “A CALL-OUT FEE” according to Art. 9.10 - 0.50 € / BGN 0.98 per km.

Неустойки / Penalties

Неустойка съгласно членове: 10.21, 10.27.5, 10.28.1, 10.28.2, 10.28.3, 10.28.4, 10.28.5, 10.28.5, 10.28.6, 10.28.7, 10.28.9 – на 586,75 лв. / 300 € за всяко едно нарушение.
Неустойка съгласно чл. 10.28.10 – 5867,49 лв. / 3000 €
Неустойка съгласно чл. 10.26 – 977,92 лв. / 500 €

Penalty according to articles: 10.21, 10.27.5, 10.28.1, 10.28.2, 10.28.3, 10.28.4, 10.28.5, 10.28.5, 10.28.6, 10.28.7, 10.28.8, 10.28.9 – on 300 € / BGN 586.75 for each violation.
Penalty according to Art. 10.28.10 – 3000 € / BGN 5867.49
Penalty according to Art. 10.26 – 500 € / BGN 977.92

Такса „ПОСЕЩЕНИЕ“ посещение съгласно чл. 9.10 - 0,98 лв. / 0,50 € на км.
“A CALL-OUT FEE” according to Art. 9.10 - 0.50 € / BGN 0.98 per km.

Надлимитни километри / Over mileage
Акрис код/Клас автомобил / Acriss code/Car class	Цена на км / Price per km
MKMR	0,12 лв. / 0,06 € / км	Определяне на лимит на дневен пробег за автомобилите с класове: МКMR, EKMD, EKMR, CKMR, IKMR: • при наем с обща продължителност до 30 дни – 500 км дневно • при наем с обща продължителност над 30 дни – 170 км дневно Определяне на лимит на дневен пробег за автомобилите с класове: L_PROM, L_EDMR, L_EDMV, L_EWMR, L_FWMR, L_IFMR, L_IVMR, L_EDAR, L_IDAR, L_FDAR, L_IWAR, L_FVMR: • при наем с обща продължителност до 30 дни – 200 км дневно • при наем с обща продължителност над 30 дни – 120 км дневно Determination of daily mileage limit for cars with classes: MKMR, EKMD, EKMR, CKMR, IKMR: • for a rental with a total duration of up to 30 days - 500 km per day • for a rental with a total duration of more than 30 days - 170 km per day Determination of daily mileage limit for cars with classes: L_PROM, L_EDMR, L_EDMV, L_EWMR, L_FWMR, L_IFMR, L_IVMR, L_EDAR, L_IDAR, L_FDAR, L_IWAR, L_FVMR: • for a rental with a total duration of up to 30 days - 200 km per day • for a rental with a total duration of more than 30 days – 120 km per day
EKMR, EKMD	0,14 лв. / 0,07 € / км
L_PROM, L_EDMR, L_EDMV, L_EWMR, L_FWMR, L_IFMR, L_IVMR, L_EDAR, L_IDAR, L_FDAR, L_IWAR	0,16 лв. / 0,08 € / км
CKMR	0,16 лв. / 0,08 € / км
L_FVMR, IKMR	0,20 лв. / 0,10 € / км

Административни такси / Administrative fees
Административни такси съгласно чл. 10.31 и чл. 10.33 / Administrative fees according to Art. 10.31 and Art. 10.33	117,35 лв. / 60 €
Административна такса съгласно чл. 10.32 / Administrative fee according to Art. 10.32	За глоби с размер до 49 лв. For fines up to BGN 49	19,56 лв. / 10 €
	За глоби с размер над 49 лв. For fines over BGN 49	29,34 лв. / 15 €
Административна такса съгласно чл. 10.34 / Administrative fee according to Art. 10.34	29,34 лв. / 15 €

Други липси и щети Всички липси и щети, настъпили по време на наемния период и неописани в настоящата ценова листа, се заплащат от НАЕМАТЕЛЯ след оценка от официален сервиз.
Other missing items and damages All missing items and damages occurring during the rental period and not described in this price list are paid by the LESSEE after assessment by an official service

Всички цени са в евро и лева с ДДС. / All prices are in BGN and EURO (€), VAT included.

Декларирам, че съм запознат и приемем Общите условия на договора, както и че при тяхното нарушаване от страна на наемателя и/или допълнителния шофьор, и/или картодържателя, нося финансова отговорност, съгласно горепосочените в Общите условия и ценоразписа суми. Давам безусловното си и неотменимо съгласие, предоставените от мен данни на банкова карта да бъдат използвани за заплащане на причинените щети и пропуснатите от НАЕМОДАТЕЛЯ ползи.

I declare that I am familiar with and accept the General Terms and Conditions of the contract, as well as that in the event of their violation by the lessee and/or the additional driver and/or the cardholder, I bear ﬁnancial responsibility, according to the amounts speciﬁed above in the General Terms and the price list. I give my unconditional and irrevocable consent for the bank card details provided by me to be used to pay for the damages caused and beneﬁts missed by the LESSOR.