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Cars

Electric Cars

Cargo

Drop off

Top Rent A Car offices

Sofia Airport Sofia head office Sofia Mladost Plovdiv Airport Plovdiv Varna Airport NEW Varna - on the right before the airport entrance Varna downtown Golden Sands Balchik Obzor Burgas Airport NEW Burgas - opposite the airport entrance Burgas Plaza Mall Sunny Beach Sozopol

Top car hire locations

Sofia Sofia - Airport Varna Varna - Airport Burgas Burgas - Airport Plovdiv Plovdiv - Airport Golden Sands Sunny Beach Obzor Balchik

Customer reviews

What to do if our rental car breaks in the middle of nowhere?

Nobody is insured against accidents with car rental. Although our cars are brand new or 2 years old, it is not excluded. Of course this is not a reason to panic, because wherever you are, you can contact us at our national telephone: 0700 890 50, and we'll give you guidance on how to react in a given situation. If necessary we will send you a service car that will respond as quickly as possible. Once the team arrives there are two options:

the damage could be repaired on the spot if it is not serious.

The damaged car will be replaced with new one. The lost time will be offset by Top Rent A Car and you will return the car with a delay equal to the lost time.

We know that if something happen with the car it will affect your good mood. Our advice is to stay calm and wait for our team. Keep in mind your distance from our nearest office and also the traffic. We strongly advice you to think about car insurance, which could save you unexpected costs.

Insurance

Top Protection – An additional fee that exempts the renter from liability in case of damage for which there is a document from a competent authority. Covers parking damage to up to 3 adjacent elements with up to one deformation and glass damage when filling out a declaration. Covers up to 1 event. Limits liability for hubcap damage up to €100, tire damage up to €100 and rim damage up to €200. Does not cover interior damage and missing/stolen items. Reduces the deposit four times. In case of car damage or an accident with the car, please contact us 24/7 by phone: +359 890 170 170.
Premium Protection – An additional fee that exempts the renter from liability in case of damage for which there is a document from a competent authority. Covers up to 1 event. The deposit for this coverage can only be provided by credit card. In case of car damage or an accident with the car, please contact us 24/7 by phone: +359 890 170 170.

The information we collect:

This website is operated by Top Rent A Car (“Modul” EOOD). As part of our operations we may gather certain types of information about the users of the website:

Personally Identifiable Information. This is provided by you when you register for services that we may offer. Examples of these services could include email newsletters or events. Providing this information will be optional for you. However, some services may not be available to you if you choose not to provide it.
Aggregated Data. This information is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.

Who we share this information with:

The information may be hosted with a service provider. Our agreements with them protect the information that we collect from any unauthorised use.
The aggregated data will not be shared with third parties such as advertisers or business partners.
We will not share the information with third parties without your prior permission.
Your personally identifiable information may be shared with third parties when we believe in good faith that we are required to do so by law.

What we do with personally identifiable information:

We have collected this information in order to provide the best possible service to you while you are visiting our sites. To this end we may use the information that you provide for the following purposes:

To verify your identity if you need help with a forgotten password or you are having login problems with one of our site services.
To process any transactions that you might make on our site.
To help provide any other services that you have requested.
To offer the most relevant information suitable to you and your interests.
For any marketing, promotional, publicity, marketing or market research that we might undertake.

Cookies:

A cookie is a small file that resides on your computer and is recognized by our server when you visit our sites. A cookie does not provide us with any personally identifiable information. It does provide details of your IP address, the computer platform that you use (eg Mac or Windows), the browser that you use (eg Firefox or Chrome) and what domain you are accessing our sites from. With this information we can do the following:

Track traffic patterns to our site.
Ensure that the most relevant content is being shown.
Allow you to enter certain site member services without having to log in each time you visit.

If you would rather we did not use cookies with you, you can refuse them by turning them off in your browser and/or deleting them from your hard drive. You will still be able to visit our sites.

Opting in and opting out:

You will always have the option to opt in to certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our member services.

Policy changes:

In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time. We will notify site users of any changes to the Privacy Policy.

Your right to access our information:

You have the right to access and correct your personal information. To find out more about how to do this, please contact us by email or phone.