Customer reviews
Rewiews by nationality:
Latest reviews:
S******** R********* S**********
(4-5 bookings)
Bulgaria
Martin Petev Petkov
(over 6 bookings)
Bulgaria
Christopher Mark Huggon
(over 6 bookings)
United Kingdom
T***** H**** W***** D********
(1 booking)
Germany
Waiting time of more than 35 minutes. Drop off counter was blocked by taking new rentals. Never had that at any other car rental company. Normally, staff is at the return parking lot, taking the keys, checking the car, signature, ready to go. 2 minutes. Not the fault of your staff member, but organized very poorly by the company.
Monica Ramos Garcia
(2-3 bookings)
Spain
I am extremely happy with the service provided during the early drop-off. The agent was excellent, spoke my language, and was very empathetic. Although he couldn't provide an immediate refund, he reassured me and, most importantly, added the initial navigation screen issue to the report—something that should have been done at pick-up. This kind of professional and honest service is what I expected from the start. Great service at the Sofia office!
S***** S******
(over 6 bookings)
Austria
Geoffrey Odonnell
(over 6 bookings)
Ireland
Yonko Ivanov
(4-5 bookings)
Bulgaria
Kirill Proskurin
(2-3 bookings)
Russia
Ovsep Avakian
(over 6 bookings)
Bulgaria
Всичко беше ок, въпреки непрятност че май имаше щета
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