Explained the damage process expertly, was friendly and polite.
Friendly and polite.
Very picky when checking over the car on return very light weed scratchs that could have been done by last renter.car was collected in the dark so never saw them
The same applies You must get a service responsibility & a contract in English language that is the international business language I was surprised that the answer from Boris was that he had worked in London & they didygive contract in Bulgarian language Total insultation
We did turn up a day early so was a bit of a mess for him. But he worked hard to help us and sorted it very quickly