He was excellent very professional
The car tyres were not checked before I picked it up. I had a flat tyre 1 hour after I collected the car and I was charged €120 for this issue. My life was at risk, especially given the tyre got flat on the highway - in an attempt to be open and disclose the issue to avoid anyone else being in danger, I was still charged for something which I was not warned about.
Guys need customer service training
Welcoming, helpful, and quick, which was good as it was pretty cold in the car park!
His attitude was condescending with him telling me that I should not drive off road when I did not!
Good service, but a long time to complete the hand back compared to other Varna Companies - i.e. Hertz, AVIS, Firefly