Extremely slow reception when renting Extremely slow reception when returning Inadequate previous damage marking - counting on not being able to prove them wrong Inadequate support when filling documentation resulting in penalising customers Contacting via number identified as spam number Unsuccessful attempted call equals client refusing a contact Bottom line - everything is the customer's fault Customer service - will explain why it is customer's fault Price for losing a customer = 200 EUR To avoid
I am more than 10 years cmient with top rent a car, firdt time such event! Emoilian explained that as we did not get the top rent car insurance we will have to pay a 80 eur fee for some invisible scratches, I took photos in order to sue your company in Sofia court where my friend minister will be happy to help on th process for such inacceptable behaviour; even if the crisis period partly explain that the young guy emilian is getting a bonus when he is doing such (drop of imaginery car damages) additional income for no reason. Very disapointed and I will take some of my time to publish oall documents and photos on social network, very awkard strategy to give them a bonus to the act like this!
Сдаването започна с това че вашият служител каза "с колата всичко е наред". След това ми поиска заплащане на 450 евро за щетата спомената по-горе. На поискване да говоря с негов началник ми съобщи че няма такъв, което е много малко вероятно. Всеки си има началник.
Моля вижте коментарите в първата част На нас не ни беше дадена колата, която поискахме